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Telephone Operator
3 weeks ago
Location - The Park Street, Kolkata
Salary - upto 20,000 /
- Experience - Freshers and Experience
Qualification - 12th Pass
Profile - Welcome Assistant
Shift - Rotational (No Night Shift)
Job Type - Full Time
Job description of Welcome Assistant (Telephone Operator) role:
- Responsible for overall guest satisfaction.
- Fully backend voice greetings required.
- Providing information about hotel facilities, services, and policies to guests over the phone.
- Comfortable in interacting with guests.
- Taking and relaying messages accurately and efficiently.
- Coordination with other hotel departments to fulfill guest requests and ensure smooth operations.
- Transferring calls to all departments as per the requirement of guests.
- Handling guest complaints and ensure appropriate resolution or escalation as needed.
NOTE: WE DO NOT CHARGE ANY COST FROM THE CANDIDATES, THERE IS NO THIRD PARTY INCLUDED.
**Salary**: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Evening shift
- Morning shift
- Rotational shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Quarterly bonus
- Shift allowance
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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