Telephone Operator

6 days ago


Kolkata West Bengal, India Career Craft Consultants Full time

Hi Everyone ,

Location - The Park Street, Kolkata

Salary - upto 18,000 /
- Experience - Freshers and Experience

Qualification - 10 +2

Profile - Telephone Operator

Shift - Rotational

Job Type - Full Time

Job description of Telephone Operator role:

- Responsible for overall guest satisfaction.
- Fully backend voice greetings required.
- Providing information about hotel facilities, services, and policies to guests over the phone.
- Comfortable in interacting with guests.
- Taking and relaying messages accurately and efficiently.
- Coordination with other hotel departments to fulfill guest requests and ensure smooth operations.
- Transferring calls to all departments as per the requirement of guests.
- Handling guest complaints and ensure appropriate resolution or escalation as needed.

NOTE: WE DO NOT CHARGE ANY COST FROM THE CANDIDATES, THERE IS NO THIRD PARTY INCLUDED.

what's up - 7707939262

Regards,

Sagar(+91-7707939262) |

HR Executive

Career Craft Consultants

8, 6th Floor, TDI Business Centre, Sector - 118 Mohali (Punjab)

Tel: +91-172-2972462

Pay: ₹105,000.90 - ₹200,000.12 per year

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person



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