Customer Support Executive

1 month ago


New Delhi, India APS HOLIDAYS PRIVATE LIMITED Full time

**Job description**

**The Customer Support Executive is also known as the Travel Consultant (Customer Support). He/She answers customers' travel queries in airline ticketing arrangements, hotel accommodations and attractions. He/She answers queries on products and services, and provides up-to-date pricing and availability information.**
- **Answering phones and explaining the product and services offered by the company.**:

- **Contacting existing customers as well as prospective customers using scripts.**:

- **Obtaining customer information and other relevant data.**:

- **Asking questions to the customer and understanding their specifications.**:

- **Resolving queries and issues related to the products and services.**:

- **Making recordings of all the sales phone calls and sales deals.**:

- **Taking and processing product orders in a professional manner.**:

- **Maintaining the database of the customers on a regular basis**

**Salary**: ₹9,236.72 - ₹29,741.89 per month

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service (preferred)
- 1-2 (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 8368813416



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