Call Center Agent for Banking Process
3 weeks ago
We are looking for CCE for Banking Process in Thane for Domestic Process.
**Job Description**:
- Creating detailed customer care protocol to be followed by all customer care staff
- Analyzing customer data and communication to adjust customer care strategy
- Training customer care staff on customer service protocol
- Building relationships with customer care team members to maximize team productivity
- Monitoring customer and staff interactions using client relationship management software
**Job Type**: Fresher
**Salary**: ₹12,000.00 - ₹20,000.00 per month
**Benefits**:
- Commuter assistance
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Shift allowance
Ability to commute/relocate:
- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- English (required)
**Speak with the employer**
+91-XXXXXXXXXX
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