Fresher Hiring for Call Center Agent
2 weeks ago
We are hiring for **call center agents/Customer care Representatives** in **Thane.**
**Main Job Tasks, Duties and Responsibilities**
- research required information using available resources
- manage and resolve **customer complaints**:
- provide customers with product and service information
- enter new customer information into system
- update existing customer information
- identify and escalate priority issues
- route calls to appropriate resource
- follow up customer calls where necessary
- document all call information according to standard operating procedures
- complete call logs
- produce call reports
Callcenter #Customercare #BPO #Voiceprocess #Bankprocess # ThaneJobs #Fresherjobs
**Job Type**: Fresher
**Salary**: ₹12,000.00 - ₹20,000.00 per month
**Benefits**:
- Commuter assistance
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Ability to commute/relocate:
- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 9354855504
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