Customer Experience- Lfc

2 months ago


Bengaluru, India Mindclick Full time

**Role: Customer Experience
- LFC Designation: Associate Manager**

**Key Responsibilities -**

∙Liasoning with Bankers for Project approvals & DSA corporate tie up.

∙Client Consultation: Engage with clients to understand their financial situation and eligibility

for home loans.

documentation, and ensuring accuracy and compliance with lending standards.

∙Loan Processing: Collaborate with lenders facilitate the loan approval process, ensuring

timely completion of all necessary documentation and requirements till Loan disbursal.

∙Customer Service: Provide exceptional customer service throughout the loan process,

addressing client inquiries, resolving issues, and managing expectations effectively.

**Skills & competencies -**

∙Product Knowledge: Stay updated on various loan products, interest rates and eligibility

criteria to provide accurate information and guidance to clients.

∙Client Relationship Management: Build and maintain strong relationships with clients, real

estate agents, and other stakeholders to foster trust, loyalty, and referral opportunities.

**Educational Qualifications**: Any Graduate.

**Experience**:3 - 6 years

**Salary**: ₹600,000.00 - ₹900,000.00 per year

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Speak with the employer**
+91 9591187419


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