Customer Operations Executive

3 weeks ago


Bengaluru, India Tridat India Full time

Hello,

Greetings for the day

We are hiring "Customer Operations Executive" for one of the UK based online marketplace which offers a refreshing new way to search for and order fresh, authentic, and healthy home-cooked food.

**Position**: Customer Operations Executive

**Below are details of the role**:

- The customer operations person will work alongside both internal and external suppliers to ensure smooth and efficient UK operations
- Proactively call customers to resolve any issues with their deliveries
- Proactively call chefs to resolve any issues with their pick-ups
- Manage stock levels, and ensure deliveries are dispatched on time through our 3rd party logistic supplier
- Manage the working relationship with our suppliers
- Monitor deliveries and hold our logistics provider accountable for any delayed/missed deliveries
- Act as the operational contact between local operations, suppliers, and the last-mile delivery companies
- Good communicator in spoken and written English
- Able to work during UK business hours in a shifts

**Experience and Qualifications**:

- Bachelor’s degree preferred
- 2+ years of experience in operations support roles.
- Strong computer skills required

**Shift Timings**:

- 2pm Shift
- 4pm shift



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