Live Chat Agent for Top Australian Chat Process
1 week ago
We are now hiring Live Chat Support agents (work from home role) for a well-established and growing Live Chat company headquartered in Sydney, Australia, to join our expanding team.
Greechat is one of the largest and most established providers of Live Chat services. We have a team of over 200 professional agents working across a wide range of industries. We holistically manage live chat operation for our clients to deliver them all the benefits of live chat, without the drawn-out conversations.
Greechat focuses on these key areas of talent management: engagement, development, and culture to motivate, develop and deliver excellence for our clients.
Please Note:
*Salaries will vary based on experience level*
YOUR DAY COULD SEE YOU:
- Communicating with the customers through high-quality live chats to answer the questions, solve issues and troubleshoot.
- Handling multiple chat requests without compromising quality
- Proactively engage with visitors on the website and provide quick support.
- To quickly identify the pain points and drill down the source of an issue.
ELIGIBILITY CRITERIA:
You are required to have your own laptop and high-speed internet connection for this role.
You will be pleased to know that you can attend your complete interview rounds online, from the comfort of your HOME
, Contract
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: Up to ₹28,000.00 per month
**Benefits**:
- Work from home
Schedule:
- Day shift
- Evening shift
- Flexible shift
- Morning shift
- Night shift
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
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