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Chat Support Executive

5 months ago

Remote, India Bacancy Full time

Bacancy is an Agile-based offshore web Development Company providing excellent service and solutions with a presence in India, the USA, Australia, and Canada. We have currently got a strength of 950+ Employees. We specialize in software product development and have successfully executed numerous projects in software development, Web Design & Development, Mobile Technologies, Microsoft Technologies, and open-source as well for Internet Marketing.

Role: Chat Support Executive

Experience: 2-3 Years

Job Location: Work From Anywhere

Work from Home Available: No

Roles and Responsibility:

- Interact Chat with visitors
- Asks and approach with Relevant Questions
- Quick Joining and Reply
- Need to Maintain and update Accuracy in records daily
- Effective written and spoken English communication skills.
- Update visitors information in live Chat
- CRM lead update - (at the same time)
- Mail-in solution and sales - (at the same time)
- Update in Zopim core group - (at the same time)
- Teamwork

Skill Requirement:

- Typing
- Excellent Communication in English
- Able to Interact with Customers
- Problem Solving Skills
- Able to Read, Write and Understand

Qualification: Any Graduate

Office Timings: Rotational Shifts

Perks and Benefits:

- 5-Days a week
- Health Insurance
- (28 Leaves a year) 18 paid leave & 10 public holiday
- Recruitment referral bonus policy
- Maternity paternity leave benefit
- Training and Development: Certifications
- Employee engagement activities: awards, community gathering
- Good Infrastructure
- Flexible working culture
- Work From Anywhere
- Onsite opportunity