Restaurant Captain
5 months ago
**Job Title
- Captain / Sr. Captain**
**Department-** F&B Operations
**Reporting to-** AM/ Ops. Manager
**Edu. Qualification-** At least hotel management graduate/ diploma
**Experience -** 3-5 years
**Skill Set-** Leadership Quality, Knowledge of inventory, staff Management, Events Handling, excellent communication Skill & Confidence, Pressure Handling.
**Job Summary**: As a Captain, you will be responsible for leading and supervising the front-of-house staff, managing reservations, and coordinating with the kitchen team to ensure timely and high-quality service.
**Responsibilities**:
- **Customer Service**:
- Greet guests and ensure a warm and welcoming atmosphere.
- Address guest concerns and inquiries, providing solutions promptly.
- Monitor and ensure overall customer satisfaction.
- **Staff Management**:
- Supervise and train front-of-house staff, including servers, hosts, and bartenders.
- Create and maintain a positive work environment.
- Schedule and coordinate staff shifts to ensure adequate coverage.
- **Service Coordination**:
- Oversee the flow of the dining area, managing reservations and walk-in guests.
- Coordinate with the kitchen team to ensure timely preparation and delivery of food.
- Monitor table turnover and optimize seating efficiency.
- **Quality Control**:
- Ensure that all food and beverages meet the established quality standards.
- Conduct regular inspections of the dining and bar areas for cleanliness and organization.
- Address any issues related to service quality promptly.
- **Upselling and Promotion**:
- Encourage upselling of menu items and promotions to maximize revenue.
- Stay informed about current menu offerings, specials, and promotions.
- **Communication**:
- Maintain open and effective communication with kitchen staff, management, and other team members.
- Communicate special requests or dietary restrictions to the kitchen.
- **Problem Resolution**:
- Handle customer complaints or issues professionally and find suitable resolutions.
- Report any operational issues or equipment malfunctions to the management.
- **Compliance**:
- Ensure compliance with health and safety regulations.
- Monitor alcohol consumption and comply with responsible beverage service guidelines.
- **Training and Development**:
- Conduct regular training sessions for front-of-house staff to enhance their skills.
- Provide constructive feedback and coaching to improve individual and team performance.
**Qualifications**:
- Proven experience in a similar role within the restaurant and bar industry.
- Excellent leadership and communication skills.
- Strong customer service orientation.
- Ability to handle high-pressure situations and resolve conflicts.
- Knowledge of food and beverage trends and industry best practices.
- Familiarity with point-of-sale (POS) systems.
- Understanding of health and safety regulations.
- Flexibility to work evenings, weekends, and holidays.
**Job Types**: Full-time, Permanent, Fresher, Internship
Contract length: 12 months
Pay: ₹9,116.61 - ₹20,142.74 per month
**Benefits**:
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Balewadi, Pune, Maharashtra (required)
Ability to Relocate:
- Balewadi, Pune, Maharashtra: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 7757086160
-
Restaurant Captain
5 months ago
Thane District, Maharashtra, India Erba Restaurant Full timeNeed a captain to manage a 45 seater Restaurant located In vashi Navi Mumbai Need prior experience and needs to know fluent English **Salary**: From ₹35,000.00 per month **Experience**: - total work: 1 year (preferred) Ability to Commute: - Thane, Maharashtra (preferred) Ability to Relocate: - Thane, Maharashtra: Relocate before starting work...
-
Restaurant Captain
3 months ago
Mumbai, Maharashtra, India Burma Burma Restaurant & Tea Room Full time**Hiring for**: Restaurant Captain ( Minimum of 2.5 yrs. Experience into Hotels or Restaurants) Steward ( Minimum of 6 month to 1 yr. of experience into Hotels or Restaurants) **Job Location**: Fort & Goregaon **Job Types**: Full-time, Permanent **Benefits**: - Food provided - Paid sick time - Provident Fund Schedule: - Day shift - Rotational...
-
Restaurant Captain
3 weeks ago
Fort, Mumbai, Maharashtra, India Burma Burma Restaurant & Tea Room Full timeDesignation: Restaurant Captain Location: Fort & Goregaon Experience: Minimum of 2 to 3 years of Experience into Restaurant or Hotels Industry Pay: ₹16,000.00 - ₹26,000.00 per month **Benefits**: - Food provided - Health insurance - Leave encashment - Paid sick time - Paid time off - Provident Fund Schedule: - Day shift - Rotational...
-
Restaurant Captain
5 months ago
Pune, Maharashtra, India Rajsheel Hospitality pvt.ltd. Full timeRestaurant service captains are responsible for customer satisfaction and providing flawless service to guests. Depending on the size of the restaurant, there can be more than one captain in the establishment, with each focusing on selected tables. To provide seamless service to guests, it can be important for captains to perform the following duties: -...
-
Captain/supervisor
5 months ago
Mahalaxmi, Mumbai, Maharashtra, India Gallops Restaurant Full time**Providing excellent customer service and experience**Restaurant service captains are responsible for customer satisfaction and providing flawless service to guests. Depending on the size of the restaurant, there can be more than one captain in the establishment, with each focusing on selected tables. To provide seamless service to guests, it can be...
-
Restaurant Captain
5 months ago
Mumbai, Maharashtra, India Kaam.com Full timeRestaurant captains are responsible for providing high-quality customer service to restaurant guests and patrons. These professionals usually report to the restaurant manager, and alternate job titles for this role include the head waiter and restaurant service captain. Pay: ₹16,000.00 - ₹18,000.00 per month Schedule: - Rotational...
-
Captain at Restaurant
2 months ago
Mumbai, Maharashtra, India Aurassist Health Private Limited Full timeKey Responsibilities of a Restaurant Captain - Ensuring exceptional customer service and guest satisfaction. - Managing and training restaurant staff effectively. - Coordinating with the kitchen staff for smooth operations. The Restaurant Captain plays a crucial role in restaurant management. This includes overseeing staff, ensuring the quality of service,...
-
Restaurant Captain
5 months ago
Pune, Maharashtra, India Paradigm Consultancy Full timeWE ARE HIRING Designation: - Restaurant Captain Location: - Pune Maharashtra Salary: - 18,000 To 22,000 Per Month + Food And Accommodation Education: - Diploma / Degree in Hotel Management Experience: - Total Experience : 4 Years in hospitality industry - Minimum Experience : 1 -2 Years of proven experience as a Sr. Steward / Captain with...
-
Restaurant Captain
5 months ago
Pune, Maharashtra, India Paradigm Consultancy Full timeWE ARE HIRING Designation: - Restaurant Captain Location: - Pune Maharashtra Salary: - 18,000 To 22,000 Per Month + Food And Accommodation Education: - Diploma / Degree in Hotel Management Eligibility : Only Females Experience: - Total Experience : 4 Years in hospitality industry - Minimum Experience : 1 -2 Years of proven experience as a Sr....
-
Restaurant Captain
5 months ago
Mumbai, Maharashtra, India Zedass kitchen Full timeRestaurant service captains are responsible for customer satisfaction and providing flawless service to guests. Depending on the size of the restaurant, there can be more than one captain in the establishment, with each focusing on selected tables. To provide seamless service to guests, it can be important for captains to perform the following duties: -...
-
Restaurant Captain
5 months ago
Pune, Maharashtra, India Paradigm Consultancy Full timeWE ARE HIRING Designation: - Restaurant Captain Location: - Pune, Maharashtra Salary: - 15,000 To 22,000 Per Month Food And Accommodation Provided Education: - Diploma / Degree in Hotel Management Experience: - Total Experience : 3 Years in hotel / Restaurant - Minimum Experience : 1 Year Proven experience in a Steward / Captain role within the...
-
Restaurant Captain
1 month ago
Pune, Maharashtra, India Pebble Street Hospitality Full time**PEBBLE STREET HOSPITALITY** Founded by the Tham brothers, is borne through a family legacy of Asian hospitality. The Group's successes with introducing new culinary concepts have redefined the modern Asian food and nightlife landscape. The team at Pebble Street Hospitality comprises passionate, talented and driven individuals, fiercely committed to...
-
Restaurant Captain
5 months ago
Lower Parel, Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full timeHiring For Restaurant Captain Location: Lower Parel, Mumbai **Salary**: 18k to 20k Job Profile: - Experience in hospitality, preferably in a high-volume restaurant. - Strong communication and leadership skills. - Knowledge of food and beverage service procedures. Minimum 2 years experience required in Restaurant Captain If interested you can...
-
Restaurant Captain
5 months ago
Nashik, Maharashtra, India Paradigm Consultancies Full time**Greetings of the day!!!** **We are hiring** Designation OR Position : - Restaurant Captain Location - Nashik Maharashtra Salary : 15,000 to 20,000 Per Month + Food and Accommodation. Education - Diploma or degree in hotel management. Experience - Total Experience - 5 Years in hospitality industry. - Minimum Experience - 2 to 3 Years as a Restaurant...
-
Restaurant Captain
5 months ago
Shivaji Nagar, Pune, Maharashtra, India Ambience group of Hotels Full timeRestaurant service captains are responsible for customer satisfaction and providing flawless service to guests. Roles and Responsibility - Greeting and welcoming guests when they enter - Thanking guests and conveying gratitude while they are exiting - Explaining different menu items and offering recommendations - Answering any questions about the...
-
Restaurant Captain
4 months ago
Mumbai, Maharashtra, India Zedass kitchen Full time**We are looking for restaurant captains, GRE's and Stewards for our restaurant in Bandra East (BKC), Bandra West, Khar, and Juhu.** **Roles and Responsibilities**: - Duty allocation, Table, Buffet Arrangement, food pick up, handling guests, - Foster and grow existing client relationships. - Checking standard food service in the restaurant. - Fluent in...
-
Restaurant Captain
5 months ago
Nashik, Maharashtra, India Paradigm Consultancies Full timeWE ARE HIRING Job designation: - Restaurant Captain Job location: - Nashik, Maharashtra **Salary**: - 10,000-20,000 per month **Experience**: - Total experience: - 3 years of relevant experience in a similar role within the hospitality industry. Minimum experience: - 1-2 years of experience in a leadership position within a restaurant...
-
Restaurant Captain
13 hours ago
Baner, Pune, Maharashtra, India King's Restaurants LLP Full timeJob Description: Restaurant Captain **Position Title**: Restaurant Captain **Location**: Baner, Pune **Job Summary**: The Restaurant Captain plays a key role in ensuring that all guests receive a high level of service and that the restaurant operates smoothly and efficiently. This role requires a combination of leadership, excellent communication skills,...
-
Restaurant Captain
1 month ago
Pune, Maharashtra, India Pebble Street Hospitality Full time**PEBBLE STREET HOSPITALITY** Founded by the Tham brothers, is borne through a family legacy of Asian hospitality. The Group's successes with introducing new culinary concepts have redefined the modern Asian food and nightlife landscape. The team at Pebble Street Hospitality comprises passionate, talented and driven individuals, fiercely committed to...
-
Restaurant Captain
4 months ago
Mumbai, Maharashtra, India Oh So Silly! Bombay Full time**Restaurant Captain Job Description** The Restaurant Captain is responsible for coordinating and supervising the activities of the dining room personnel to ensure prompt and courteous service to customers. They play a key role in maintaining the overall dining experience by monitoring the quality of service, assisting with customer inquiries and concerns,...