Patient Care Coordinator
1 month ago
Receiving calls from patients and discussing symptoms to provide guidance if they need to seek medical care
- Triaging incoming patients to ensure staff uses resources efficiently to provide the most help to patients
- Advising patients on whether they need to ask about escalating treatment for a condition based on their symptoms and response to any existing treatment plans
- Coordinating with hospital staff to understand a patient's condition and options
- Meeting with patients upon their arrival at a hospital and checking them in
- Checking on the insurance coverage for patients and helping them to find solutions within their coverage when possible
- Providing patients or their families with informational materials about conditions, tests or treatment plans relevant to a patient's condition
- Explaining a patient's treatment options in basic terms and checking that the patient or guardian fully understands each option available to them
- Evaluating the results of medical treatments with members of the hospital staff and monitoring the health of a patient throughout their care
- Ensuring treatment for patients remains within established hospital policies to protect hospital staff and provide safe care for the patient
- Maintaining a modern understanding of medical terminology and practices used within the hospital through further education.
- A team player with very good inter personal abilities and to provide a bridge between patient and doctor
**Job Types**: Full-time, Regular / Permanent
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Bengaluru, Bengaluru Urban - 560037, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (required)
**Language**:
- English (required)
- Kannada (required)
Work Location: One location
**Speak with the employer**
+91-XXXXXXXXXX
Expected Start Date: 10/01/2023
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