Patient Care Coordinator

3 weeks ago


Bengaluru, India Vidpro, Swaasa Jobs Full time
Job Requirements

Brief Role Description:


One of the Leading Health company is in the process of setting up a strategic team tasked with bringing healthcare closer to patients. The initiative involves setting up primary and secondary care services that are easily accessible to patients and are supported by hyper-responsive processes built to keep patient needs and satisfaction at the center of focus. The initiative aims to bridge the gap between Healthâs in-hospital offering and patientâs everyday healthcare needs and provide patients access to a continuum of care tailored to their own specific healthcare needs.


The primary role of the Patient Care Coordinator is to deliver Care by coordinating between patients on the providerâs daily schedule and by proactive interventions.


⢠Will act as a conduit for the transmission of information between providers and Customers.
⢠Will coordinate with Medical and Support services for all Customers.
⢠Will facilitate information flow and referral services for customers to address their medical and psychosocial needs.


Key Responsibilities:


⢠Facilitate care by coordinating with the customers for visits and future healthcare needs and ensure that         proper care is provided to each customer as required.
⢠Handle calls from customers. Resolve the reason for the call or route it to the respective department as           required in a timely manner.
⢠Provide an effective communication link between customers and medical staff, including relaying messages     from providers, gathering information from patients for providers, etc.
⢠Support in the medication refill process. Ensure that information goes when and where it is needed.
⢠Coordination with clinical and non-clinical support services (Laboratory, OT, Admission, Billing, House              Keeping, Pharmacy) to facilitate Care.
⢠Ensure that all customers are tracked, and data entered into the systems for follow-up and reporting.
⢠Coordinate with the medical staff to ensure that case management services are provided to customers with      complex medical and/or psychosocial problems.
⢠Work with the medical staff to develop, implement and carry out improvement programs.
⢠Act proactively in the quality improvement program.
⢠Perform other duties as assigned by relevant authorities.


What is the profile of the person who will be successful in this role?


⢠Proficiency in verbal communication â English and Kannada/Hindi. Any local Language proficiency is an           added advantage.
⢠Qualification â Graduate/Postgraduate.
⢠Experience â 0 to 2 Years.
⢠Demonstrated ability to work effectively in a team environment.
⢠Demonstrated problem-solving skills in a complex environment.
⢠Demonstrated effective interpersonal relations and customer service skills.
⢠Good organizational and time management skills.
⢠Good working knowledge of local social service resources or skills to acquire and use this knowledge and        information expeditiously.
⢠Ability to work effectively with people from diverse cultures and diverse socioeconomic situations.
⢠Basic knowledge of Microsoft Word, and MS Excel and ability to use other computer programs and                 applications in ways that facilitate panel management.





  • Bengaluru, India Mibo Health and Happiness Care Pvt Ltd Full time

    **Job Title: Patient Care Coordinator** **Responsibilities**: 1. _Tele-Counseling:_ Conduct tele-counseling sessions to address patient inquiries, provide information, and offer support. Ensure a compassionate and empathetic approach in all interactions with patients. 2. _Appointment Scheduling: _ Efficiently manage and organize patient appointments,...


  • Bengaluru, India 4baseCare Genomics Pvt. Ltd (Cancer Care) Full time

    **Position**: _Patient care coordinator_ **Fluency in Hindi and English (mandatory)** Gather pertinent information about the patient's medical and family history. Record information in the forms provided. Coordinate with the counsellors and patients to assist in organizing appointments while closely working with the patient caregivers and...


  • Bengaluru, India 4baseCare Genomics Pvt. Ltd (Cancer Care) Full time

    _**WE ARE HIRING!**_ - **Hindi is must with one regional language, preferably Gujrati/Marathi**_ **Position**: Care Companion - Job Description_ - Gather pertinent information about the patient's medical and family history. Record information in the forms provided. - Coordinate with the counsellors and patients to assist in organizing appointments while...


  • Bengaluru, India Expert Chikitsa Full time

    Hi, Expert Chikitsa is a leading medical second opinion platform and medical tourism organization. Our platform is trusted by patients from 68 countries and we work with leading hospital and doctors across Asia, Europe, and Africa. Expert Chikitsa incorporated in year 2015 from IIM Bangalore Alumni. **Role Description** This is a full-time on-site role...


  • Bengaluru, India Flatworld Solutions Full time

    Outsource Services Home - Careers - Current Job Openings - Patient Care Coordinator **Patient Care Coordinator**: - Job titlePatient Care Coordinator - Experience2+ years - DepartmentHealthcare - Work LocationHennur, Bangalore - Required Skillset- Medical Terminology knowledge - Ability to operate a computer, phone, and basic office equipment - Typing...


  • Bengaluru, Karnataka, India Vidpro, Swaasa Jobs Full time

    Job Requirements Brief Role Description:One of the Leading Health company is in the process of setting up a strategic team tasked with bringing healthcare closer to patients. The initiative involves setting up primary and secondary care services that are easily accessible to patients and are supported by hyper-responsive processes built to keep patient needs...


  • Bengaluru, Karnataka, India Longevity Labs Pvt Ltd Full time

    Patient Cordinator We at LONGENY are seeking a compassionate and detail-oriented Patient Coordinator to join our team. As a Patient Coordinator, you will play a vital role in assisting patients with their medical needs throughout their journey in our healthcare facility. Your responsibilities will involve developing personalized care plans, coordinating...


  • Bengaluru, Karnataka, India Longevity Labs Pvt Ltd Full time

    Patient Cordinator We at LONGENY are seeking a compassionate and detail-oriented Patient Coordinator to join our team. As a Patient Coordinator, you will play a vital role in assisting patients with their medical needs throughout their journey in our healthcare facility. Your responsibilities will involve developing personalized care plans, coordinating...


  • Bengaluru, India RxPONT India Private Limited Full time

    Job Title: Patient Care Assistant Company: RxPONT India Private Limited Location: Bangalore Position Type: Full-Time **Job Description**: Overview: As a Patient Care Assistant at RxPONT, you will play a pivotal role in providing comprehensive patient support and assistance. Your responsibilities will encompass managing the entire patient journey from...


  • Vijaya Nagar, Bengaluru, Karnataka, India The Venkat Center for Skin ENT and Plastic Surgery Full time

    **Responsibilities**: Serve as the primary point of contact for patients, families, and healthcare providers. Coordinate patient appointments, referrals, and follow-up care. Facilitate communication between patients, medical staff, and insurance companies. Collect and maintain patient information and medical records with confidentiality and...


  • Marathahalli, Bengaluru, Karnataka, India Melanosite Centre for excellence in Vitiligo Full time

    **Job description** We’re looking for Staff Nurses to work in our multispecialty clinic. We offer a competitive salary package, and we’re looking for nurses who are passionate about their work and committed to providing the best possible care to our patients. **Staff Nurse Duties**: - Supervise, coordinate, and provide direct nursing care to...


  • JP Nagar, Bengaluru, Karnataka, India Nypunya Clinics Full time

    Looking for patient care coordinators, with experience. Profile includes telephonic conversation with prospective patients, fixing appointments, patient education and counselling. Excellent opportunity for growth and performance! **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: - Day shift Supplemental pay...


  • Bengaluru, Karnataka, India Mannat Fertility Clinic Full time

    Communication and interpersonal skills should be at an excellent level. Few desirable job responsibilities as below are required... - Receiving calls from patients and discussing symptoms to provide guidance if they need to seek medical care - Advising patients on whether they need to ask about escalating treatment for a condition based on their symptoms...


  • Bengaluru, India Relex Healthcare Services India Pvt Ltd Full time

    **Key Accountabilities/ Responsibilities** 1. Take care of overall coordination of onboarded doctor Clinic. 2. Ensuring data are maintained properly as per SOP 3. Ensuring good relationship with the doctor 4. Ensuring meeting the target of daily /weekly/monthly appointments for conversion. 5. Strictly Adherence to timing of the clinics. **Competencies...


  • Bengaluru, India Manipal Health Enterprises Pvt. Ltd. Full time

    **Job Title** Patient Care Coordinator/Guest Relation Executive **Education** Any graduates **Experience** 0-2 years **Job Purpose** To ensure smooth functioning of the OPD and solve/escalate issues as and when they occur keeping in mind organization's mission, vision and values. **Skills and knowledge** Working knowledge of OPD area...


  • Jayanagar, Bengaluru, Karnataka, India Carepro Global Full time

    **JOB DESCRIPTION**: - Perform analytical and data entry task - Confidentially manage patient accounts - Schedule patient visits and answer pre-visit questions, including about billing - Ensure compliance with professional standards & regulatory requirements - Provide patient consultations and recommended treatments - Discuss cost of service, insurance...


  • Marathahalli, Bengaluru, Karnataka, India DR.HOLLA’S VITILIGO CENTRE PVT LTD Full time

    Patient Care Coordinator **Job description** **Work Responsibilities** - Identify the needs of potential new patient, address concerns and handle objections, and provide solutions. - Handle inbound and outbound calls to customers. - Up-selling premium consultation slots as much as possible. - Maintain good new patient relations. - Meet personal targets and...


  • Nagarbhavi, Bengaluru, Karnataka, India Ohealer Healthcare Services Pvt Ltd Full time

    **Job Title: Patient Care Coordinator at Clinikk Health Hub** (Nagarbhavi) **Department**:Clinical **Language Proficiency**: Kannada, English, Hindi **Clinikk Health Hub Timing**: 9:30 am to 1 pm and 4pm to 8:30 pm **Working days**:Monday to Saturday As a Patient Care Coordinator, your primary objective is to enhance the patient experience at our health...


  • Bengaluru, Karnataka, India Ayoo Medical Pvt Ltd Full time

    you will play a pivotal role in delivering care to our members and their families. Your responsibilities will include managing patients' appointment scheduling, triaging patient inquiries and collaborating with other medical professionals to ensure optimal care. you will work closely with various specialities, both within and outside Ayoo Care. **Job...


  • Bengaluru, India Portea Medical Full time

    Job Description: Patient Care Executive (Pharma Company) Position Overview: We are seeking a highly motivated and compassionate individual to join our team as a Patient Care Executive in our esteemed pharmaceutical company. As a Patient Care Executive, you will be responsible for providing exceptional patient care services, building strong relationships...