IT Helpdesk Support
3 weeks ago
We are seeking a motivated **Helpdesk Support IT** professional to join our IT team. As a fresher, you will assist with troubleshooting and resolving technical issues, supporting end-users, and ensuring the smooth operation of IT systems.
**Key Responsibilities**:
- Troubleshoot hardware, software, and network issues.
- Assist with system installations, updates, and maintenance.
- Manage user accounts, reset passwords, and provide basic IT guidance.
- Track and resolve technical issues through the ticketing system.
**Qualifications**:
- Freshers with a passion for IT and technology.
- Basic knowledge of Windows, macOS, and common office software.
- Good communication skills and customer service attitude.
- Ability to learn quickly and handle multiple tasks.
Pay: ₹8,000.00 - ₹12,000.00 per month
**Benefits**:
- Cell phone reimbursement
Shift:
- Day shift
Application Question(s):
- Are you comfortable troubleshooting basic hardware and software issues?
- Do you have experience using Windows and macOS?
- Are you familiar with ticketing systems?
- Are you willing to learn new tools and technologies for the job?
**Education**:
- Diploma (required)
Work Location: In person
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