Dispatch Executive

2 weeks ago


Mohali Punjab, India Fateh Companies Full time

**Key Responsibilities**:

- Schedule and dispatch vehicles/field personnel to appropriate locations according to customer requests, specifications, or needs.
- Monitor personnel or equipment locations and utilization to coordinate service and schedules.
- Communicate with customers, personnel, or other departments to coordinate scheduling, resolve problems, or provide updates.
- Maintain records of dispatching activities, vehicle or equipment usage, and personnel assignments.
- Operate and manage communication systems, such as radio, phone, or computer, to relay information and instructions.
- Address and resolve customer service issues promptly and professionally.
- Ensure compliance with company policies, safety regulations, and legal requirements.

**Qualifications**:

- Minimum of 1 year of experience as a Dispatcher or in a related role.
- High school diploma or equivalent; additional education or certification in logistics or transportation is a plus.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in using dispatch and scheduling software.
- Ability to remain calm and focused under pressure.
- Attention to detail and problem-solving skills.
- Knowledge of local geography and roadways is a plus.

**Benefits**:

- Leave encashment
- Paid time off

Schedule:

- Evening shift
- Monday to Friday
- Night shift
- US shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus

Work Location: In person


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