Customer Support Representative
2 weeks ago
Bikester Global is a Multiband retail and ecommerce store for Motorcycle Riding Gear like Helmets,
Jackets, Gloves and other Accessories.
**Job Summary**: The Customer Service Executive will assist online customers with their purchase and provide post purchase assistance.
**Duties/Responsibilities**:
∙Handle Customer's Inbound And Outbound Calls.
∙Solving Queries, Telling Them About Products / Offers / Services
∙Handle complaints, provide appropriate solutions for customers, and follow up to resolve
any issues their customers experience.
**Skills**:
∙Customer service
∙Listening Skills
∙Multi-tasking
**Qualifications**:
∙Previous customer service experience of at least 6 months preferred
∙Good communication skills
∙Good English and Hindi speaking Skills
∙Knowledge of Basic MS Word and Excel
Pay: ₹15,000.00 - ₹17,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
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