Customer Service Associate
6 months ago
Must have good communication skills in English and Hindi.
Must have a laptop and WiFi Connection.
Must be under 29 years of age.
**Note:
- This is not a Part time job. This is a full time permanent Job. (9 30 to 6 30 )**
**Specific Responsibilities:
- **
▪ Handle inbound calling for customer service.
▪ Identify and assess customers’ needs to achieve satisfaction.
▪ Build sustainable relationships and trust with customer accounts through open and interactive
▪ communication.
▪ Provide accurate, valid, and complete information by using the right methods/tools.
▪ Handle customer complaints, provide appropriate solutions and alternatives within the time limits
▪ Conduct follow-ups to ensure complete resolution of issues.
▪ Keep records of customer interactions, process customer accounts.
▪ Follow communication procedures, guidelines, and policies.
▪ Take the extra mile to engage customers.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹14,000.00 - ₹16,500.00 per month
**Benefits**:
- Health insurance
- Paid time off
- Work from home
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Performance bonus
Application Question(s):
- Do you have a laptop and stable WiFi connection?
- Are you under 28 years of Age ?
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- English (required)
- Hindi (required)
Work Location: Remote
**Speak with the employer**
+91 7907633655
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