Executive - Client Visit Experience
2 months ago
**Role : Client Visit Experience**
**Level : Executive**
**Experience : 3 - 9 years**
**Location : Kolkata/Coimbatore**
**Job Summary**:
- Handle guest complaints assist with the check-in process and explain all facility amenities.
- Coordinating and multi-tasking job duties in a busy environment.
- Ensuring and providing flawless upscale professional and high class guest service experiences
- Analyzing customer feedback and providing strategic direction to continuously improve overall rating. BAU Reporting Consulting & Advisory
**Roles and Responsibilities**:
- Operations Management
- Policy Procedure and Audit
- Process Review and Reports
- Vendor Management
- People Management & Team Management
- Knowledge Management
- Process Adherence/Optimization/ Automation / Innovation
- Client Experience
LI-BP1
**Employee Status **:Full Time Employee
**Shift **:Day Job
**Travel **:No
**Job Posting **:Jan 23 2023
**About Cognizant
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