Customer Relationship Officer
2 months ago
A brief about the Job Description:
Designation: Trainee - Customer Relationship Officer
**Susmitha HR |
6374740121
|**
- Excellent communication and Interpersonal Skills
- Ability to converse in regional language along with English.
- Ability to convince customers
- Assist customers in all their queries
Roles & Responsibilities:
- Understanding the need of the customer and helping the customer to choose the right financial product as per their eligibility
- Suggesting the customer alternative products based on need, lifestyle & spending power
- Explaining to the customers about the benefits and offers related to the products.
- Maintain amicable conversation throughout the call and build customer delight
Educational Qualification: Any Degree (With or Without backlogs)
Note: Upon completion of 6 months and on being eligible for conversion the CTC change would be 2.5LPA
**Shift Timings**: 9:00 A.M to 6:00 P.M (including all the breaks in between)
**Working Days**: 6 days of Working and 1 Day Rotational Off (Note: Saturday & Sunday will NOT BE a fixed off)
Experience of minimum 1 year in Voice/Sales Process will provide 2.45 lacs to 2.85 lacs per annum + Incentives + Overtime allowance
**Shift Timings**: 9:00 A.M to 7:00 P.M (including all the breaks in between)
**Working Days**: 5 days of Working and 2 Day Rotational Off (Note: Saturday & Sunday will NOT BE a fixed off)
**Salary**: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Performance bonus
**Language**:
- English (required)
Work Location: In person
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