Customer Relationship Officer
1 month ago
**Job description**
**Designation: Trainee - Customer Relationship Officer**
**Location**: Ambattur - Chennai
**Contact person: Thiru Murugan
(6374733921
)**
**Shift Timings**: 9:00 A.M to 6:00 P.M (including all the breaks in between) **Work From Office**
**Experience: Freshers **are eligible to apply
**Roles & Responsibilities**:
- Understanding the need of the customer and helping the customer to choose the right financial product as per their eligibility
- Suggesting the customer alternative products based on need, lifestyle & spending power
- Explaining to the customers about the benefits and offers related to the products.
- Maintain amicable conversation throughout the call and build customer delight
**Skills Required**:
- Excellent communication and Interpersonal Skills
- Ability to converse in regional language along with English.
- Ability to convince customers
- Assist customers in all their queries
**Educational Qualification**: Any Degree (With or Without backlogs) / 12th Std / Diploma
**Salary**: Monthly take home Rs. 15,000/- for 9 am to 6 pm shift + Incentives + Overtime allowance
**Note**: Upon completion of 6 months and on being eligible for conversion the CTC change would be 2.5LPA
**Working Days**: 6 days of Working and 1 Day Rotational Off **(Note: Saturday & Sunday will NOT BE a fixed off)**
**Job Types**: Full-time, Permanent
**Salary**: ₹15,000.00 - ₹17,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Work Location: In person
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