Telesales - Customer Relationship Officer

6 months ago


Chennai Tamil Nadu, India Bankbazaar.com Full time

**Designation: Trainee - Customer Relationship Officer**

**Location**: Ambattur - Chennai

**Shift Timings**: 9:00 A.M to 6:00 P.M (including all the breaks in between) **Work From Office**

**Roles & Responsibilities**:

- Understanding the need of the customer and helping the customer to choose the right financial product as per their eligibility
- Suggesting the customer alternative products based on need, lifestyle & spending power
- Explaining to the customers about the benefits and offers related to the products.
- Maintain amicable conversation throughout the call and build customer delight

**Skills Required**:

- Excellent communication and Interpersonal Skills
- Ability to converse in regional language along with English.
- Ability to convince customers
- Assist customers in all their queries

**Educational Qualification**: Any UG Degree (With or Without backlogs)

**Salary**: Monthly take home Rs.15,000/- for the first 3 months + Incentives + Overtime allowance

**Note**: Upon completion of 3 months and on being eligible for conversion the CTC change would be 2.75 LPA (Rs.19,000/- as a take home + PF +Medical Insurance)

**Working Days**: 6 days of Working and 1 Day Rotational Off **(Note: Saturday & Sunday will NOT BE a fixed off)**

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹15,000.00 - ₹19,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (required)

Willingness to travel:

- 100% (required)



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