Tenant Coordinator

4 days ago

Noida, India IKEA Full time

**Job ID**: 229963

**Date posted**: 07/03/2024

**Who you are**

You truly love working in a mixed-use property, where you get to develop something that excites people. By always being on top of the latest retail store trends, you understand what tomorrow’s customers desire. In everything you do, you always have the local customers in mind, and you want to develop something beyond their expectations

To be successful in the role we believe that you will bring a competent and qualitative process for on-boarding / off-boarding / renovation / relocation in the Mixed-use Meeting Place by securing tenant’s compliance of the relevant standards and procedures through internal and external collaborative efforts. Tenant coordinator will be part of the Project team, reporting to the Project Tenant Coordination Manager.

You Have Expertise Of:

- Tenant Coordination and/or project management skills with a minimum of 7 years of experience in Grade A retail development (experience in large mixed-use developments with a retail and office component is highly desirable) with the knowledge and ability to review tenant designs and technical aspects of the premises.
- Excellent understanding of Design and Technical principles and environments
- Experience in managing document flows and schedules.
- Passionate about increasing tenant value by understanding their needs and demands.
- Self-Driven with the ability to view concerns in terms of quality, cost, profits, market leadership and value accretion and take pragmatic decisions.
- Maintain and ensure that the fit-out standard operating procedures, specifications, templates and manuals relating to all Tenant coordination matters are updated and available.
- Maintain and ensure that all lease exhibits inclusive of Lease Outline Drawings and related plans are updated and available for each tenant unit.
- Ensure together with RE / FM that the premise’s technical specifications are updated and available.
- Lead, manage and support the external tenant coordination service providers.
- Manage the tenant fit-out contributions versus budget.
- Support the Leasing Teams during prospective negotiations, on-boarding, off-boarding, renovations, or relocation negotiations by offering technical support with respect to technical documents, premise conditions and specifications and fit-out works.
- Review tenant drawings and monitor the tenant’s approved project milestones in accordance with the lease.
- Works with Project Development Manager/Project Development Leader and Lease Administration and other relevant stakeholders for the delivery of tenant premises.
- Ensure that the tenant adheres to all the design and construction criteria, safety and security protocols, internal and external compliances.
- Maintain the database of all the tenant’s “as built” documentation and approvals.
- User experience - Knowledge of how to structure and present information in all touch points that makes sense to end users.
- Process thinking - knowledge of planning and maintaining a work process with end-to-end thinking.
- Negotiating - explores alternatives to reach outcomes acceptable to all parties.

**A day in your life with us**

Tenant Pre-Fit-out Phase:

- Assist in the preparation of the Fit-out Manual, specifications, and departmental operating procedures.
- Coordinate with Leasing in efficiently securing tenants through astute technical support and negotiations.
- Coordination with RE for Pre-Check and the Completion of Snags prior to Issue of Fit-out Letter / Handover to Operations.
- Coordination with Tenants and RE / Operations for Joint Inspection, Measurement and Snag completion prior to Tenant Handover.
- Preparation of Unit reports on Site Survey and Joint Measurements, Handover (to Tenant) and Takeover (from Tenant) (Site Dilapidation)
- Preparation and Issuance of the Lease Outline Drawings and the Tenant Design Package to the tenant.
- Conduct, Coordinate & Oversee Design reviews with the Tenant / Tenant Consultants as per the outlined guidelines / fit-out manual and the desired expectations from INGKA.
- To review, suggest and monitor changes in the tenant drawings as per guidelines /

fit-out manual, INKGA expectation and industry best practices
- To work cohesively with the Design Manager / Project Architect in case of any design clarifications and Coordinating with Leasing, RE, Operations, Risk, Facility Management, Legal, Procurement, Sustainability and other relevant stakeholders to ensure all aspects of each project has been collectively accounted for pre, during and post fit-outs stages.

Tenant Fit-out Phase:

- To ensure that all required inductions and documentations are completed in coordination with the concerned departments prior to the commencement of physical works on site.
- To ensure that all fit-out related activities are as per the local building rules and regulations/norms, fire & safety compliances, and fit-out manual.
- Co-ordination with the ten

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