Patient Care Coordinator
2 weeks ago
**Job description**
- **Work Responsibilities**_
- Identify the needs of potential new patient, address concerns and handle objections, and provide solutions.
- Handle inbound and outbound calls to customers.
- Up-selling premium consultation slots as much as possible.
- Maintain good new patient relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyse the data.
- Write and submit timely reports on performance, targets, and patient queries.
- **Critical requirements for the role (Must-Haves)**:_
- Graduate.
- 0-3 years of experience.
- Excellent communication skills.
- Working knowledge of MS Office (MS Excel and Word)
- Must be patient, positive, and professional.
- Strong customer service skills.
- Ability to set and meet goals.
- Entrepreneurial in nature.
- Agile with a growth mindset.
- Comfort with an unstructured role and environment that evolves over time.
**Job Types**: Full-time, Permanent, Fresher, Internship
Pay: ₹19,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
- Morning shift
- Rotational shift
Work Location: In person
Pay: ₹19,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
- Rotational shift
Ability to commute/relocate:
- BTM Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
- hindi (preferred)
- kannada (preferred)
- Tamil (preferred)
- Telugu (preferred)
Work Location: In person
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