Customer Service Associate

2 months ago


Noida, India Technoledge India Full time

**PURPOSE OF POSITION**

**PRIMARY DUTIES AND RESPONSIBILITIES**
- Follow procedures methodically to accurately respond to customers on Call.
- Provide quotes and information to customers related to their products.
- Provide information including Delivery time and other queries related to the product.
- Fulfill invoice requests on purchased products.

**ELIGIBILITY-**
- Should have a minimum of 6 months of experience in BPO. Freshers were also considered.
- Should be proficient/fluent in spoken and written English & Hindi
- All agents to be cross-skilled to manage all channel interactions

**WORK CULTURE-**
- Work from the office (Gurgaon Location)
- 6 days a week with 1 rotational off

**Please be ready for interview on Saturday.**

**Job Types**: Full-time, Fresher

**Salary**: ₹18,000.00 - ₹20,000.00 per month

Schedule:

- Flexible shift
- Monday to Friday

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)



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