Customer Service Associate

3 weeks ago


Noida, India Visual info manpower Full time

We are hiring for customer care executive.

BPO #Inbound Process #Customer Service Associate #Banking Process

1. There will be rotational shifts

2. Only work from office

3. There will be one week off (Rotational)

4. Fresher and Experienced both can apply

B. Responding to Inquiries : Addressing customer inquiries, requests, and concerns in a timely and professional manner.

C. Complaint Handling : Handling customer complaints with empathy and aiming to find satisfactory solutions.

D. Cross-selling and Upselling : Identifying opportunities to promote additional products or services to customers.

E. Customer Feedback : Gathering feedback from customers and conveying it to relevant departments for improvements.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- English (required)
- English language (required)

Ability to Commute:

- Noida, Uttar Pradesh (required)

Ability to Relocate:

- Noida, Uttar Pradesh: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 8950448159



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