Airtel Customer Care Executive
6 months ago
Process: Airtel Black
Qualification: Graduates (15 years of education)
Language: English + Hindi OR Tamil
**Salary**: 19,200 Take home (This salary is applicable only for the Airtel Black process)
Experience: 0-1 yr
Week off: 2 Rotational weeks off
Roles and Responsibilities:
Building and maintaining profitable relationships with key customers.
Overseeing the relationship with customers handled by your team.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest products in order to increase sales.
Expanding the customer base by upselling and cross-selling.
Understanding key customer individual needs and addressing these.
Superior product knowledge.
A team player with leadership skills.
Maintain a positive attitude focused on customer satisfaction.
**Salary**: ₹19,000.00 - ₹19,200.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
- Tamil (preferred)
**Speak with the employer**
+91 9392621913
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