Airtel Customer Care Executive

3 weeks ago

Bengaluru, India Teksara software solutions pvt ltd Full time

Process: Airtel Black

Qualification: Graduates (15 years of education)

Language: English + Hindi OR Tamil

**Salary**: 19,200 Take home (This salary is applicable only for the Airtel Black process)

Experience: 0-1 yr

Week off: 2 Rotational weeks off

Roles and Responsibilities:
Building and maintaining profitable relationships with key customers.

Overseeing the relationship with customers handled by your team.

Resolving customer complaints quickly and efficiently.

Keeping customers updated on the latest products in order to increase sales.

Expanding the customer base by upselling and cross-selling.

Understanding key customer individual needs and addressing these.

Superior product knowledge.

A team player with leadership skills.

Maintain a positive attitude focused on customer satisfaction.

**Salary**: ₹19,000.00 - ₹19,200.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)
- Tamil (preferred)

**Speak with the employer**
+91 9392621913

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