Customer Care Executive

6 months ago


Bengaluru, India ESATISFY HR SOLUTIONS Full time

Customer Service JOB Description

We are Hiring For Customer Care Executive.

A Customer Care Executive is the first point of contact for clients and consumers who works to ensure that customers are satisfied with the products, and services offered by the organization.

Qualification
- Should be a Graduate from any field

Experience
- Fresher and 1 year of experience from BPO/any Customer Support (preferred).

Salary
- INR 17,800 and INR 2,000 Incentives+ OT+ Shift Allowances

Shift
- Day for females till 9 pm/ Rotational for males

5 days Working

Location
- Garvebhavi Palya, Hosur Road, Bengaluru, Karnataka 560068

**Roles and Responsibility:

- **

To resolve issues and queries of customers on call.

Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution

Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary

Follow communication protocols, rules, and policies

**Interview mode -**

HR round
- Virtual

Versant
- Language Assessment

Client ops
- Joining - Office

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental pay types:

- Joining bonus
- Performance bonus
- Shift allowance

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (required)
- English (required)

**Speak with the employer**
+91 7999913732



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