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Client Relationship Trainee
4 months ago
We are looking for an client relationship trainee to be responsible for engaging with key customers by building and preserving trusting relationships. The client relationship trainee will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.
To be successful as a client relationship trainee, you should possess excellent communication skills and maintain the core values of the organization. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint. Ultimately, an outstanding client relationship trainee will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients.
**Responsibilities**:
- Building and maintaining profitable relationships with key customers.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using BDT programs.
- Knowing your competition and strategizing accordingly.
**Qualifications**:
- A bachelor’s degree in administration or a related field.
- Freshers can apply.
- Excellent interpersonal and communication skills.
- Superior product knowledge.
- Maintain a positive attitude focused on customer satisfaction.
**Job Types**: Full-time, Regular / Permanent, Fresher, Internship
Contract length: 12 months
**Salary**: From ₹9,000.00 per month
**Benefits**:
- Internet reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
- Yearly bonus
Application Deadline: 16/04/2023
