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Front Office Assistant

4 weeks ago

Port Blair, India TSG Hotels & Resorts Full time

The **front office** serves as the first point of contact for clients, visitors, and customers, providing essential services that shape their first impression of an organization. Below is a general job description for front office positions:
**Position: Front Office Associate Responsibilities**:

- **Greeting and Assistance**:

- Welcome visitors, clients, and staff in a professional and friendly manner.
- Direct guests to the appropriate person, department, or service.
- **Administrative Support**:

- Answer, screen, and forward phone calls while providing accurate information when needed.
- Maintain and update records, such as appointments, reservations, and logs.
- **Customer Service**:

- Address customer inquiries or complaints with efficiency and professionalism.
- Provide information about services, products, or policies.
- **Coordination**:

- Collaborate with other departments to ensure seamless operations.
- Arrange meetings, schedule appointments, and manage calendars.
- **Maintenance**:

- Keep the front desk area clean, organized, and equipped with necessary supplies.
- Monitor and replenish office supplies as needed.

**Skills and Competencies**:

- Strong verbal and written communication skills.
- Proficiency in software is a plus point
- Multitasking and time-management skills with the ability to prioritize tasks.
- Professional appearance and demeanor.
- Excellent interpersonal and customer service skills.

**Qualifications**:

- High school diploma or equivalent (Bachelor’s degree preferred for senior roles).
- Prior experience in a front office, reception, or administrative role is a plus.
- Familiarity with telephone systems and office equipment.

Pay: From ₹10,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift

Ability to commute/relocate:

- Port Blair, Andaman and Nicobar Islands: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi & English (preferred)

Willingness to travel:

- 75% (preferred)

Work Location: In person