Client Relationship Officer
3 hours ago
**Position Overview**:
We are seeking an exceptional client-focused professional to manage and enhance our
equity client relationships in the unlisted shares marketplace.
**Role Summary**:
- **Position: Client Relationship Specialist**
- **Experience Required: 2-4 Years**
- **Location: In-Office (Mumbai)**
**About UnlistedSharesIndia**
UnlistedSharesIndia is revolutionizing client experience in the unlisted shares trading
ecosystem through personalized, high-value interactions.
**Our Culture**
We prioritize client happiness, continuous engagement, and value creation. Our team is
committed to transforming every client interaction into a strategic relationship-building
opportunity.
**Key Responsibilities**:
- **Client Engagement**:
- Manage comprehensive client communication strategies
- Develop personalized retention programs
- Implement proactive client satisfaction monitoring systems
- **Trade Value Enhancement**:
- Identify and present strategic trading opportunities to clients
- Develop targeted communication to increase client trade volumes
- Create custom investment recommendation frameworks
- **Support and Resolution**:
- Provide exceptional first-point customer support
- Resolve client queries with speed and precision
- Maintain detailed client interaction logs
**Qualifications**:
- 2-4 years of experience in equity trading client management
- Strong background in call centre operations
- Experience in unlisted shares domain (preferred)
- Exceptional communication and interpersonal skills
- Advanced problem-solving capabilities
- Proven track record of client retention and value enhancement
- Proficiency in CRM tools and client management systems
Would you like me to refine any of these job descriptions further?
Pay: ₹300,000.00 - ₹400,000.00 per year
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Experience**:
- total work: 2 years (required)
- Customer service: 2 years (required)
**Language**:
- English (preferred)
Work Location: In person
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