Customer Care Executive
6 months ago
**Customer Support Executive**
**Responsibilities**
- Inbound calling ,outbound calling and cold calling, answering customer inquiries and requests in a timely and professional manner
- Provide accurate and relevant information about our products and services
- Escalate complex or unresolved issues to the appropriate team or department
- Follow up with customers to ensure their issues are resolved and they are satisfied
- Maintain a positive and empathetic attitude towards customers at all times
- Record and document customer interactions and feedback in the CRM system
- Identify and report common customer issues and trends to improve service quality
- Collaborate with other team members and departments to provide seamless customer support
- Stay updated on product features, policies, and procedures
**Requirements(CSE)**
- Proven experience as a customer support executive or similar role
- Excellent communication and interpersonal skills and inbound calling, outbound calling and cold calling.
- Fluent in English and at least one other language
- Ability to handle multiple tasks and prioritize effectively
- Strong problem-solving and troubleshooting skills
- Customer-centric and service-oriented mindset
- Familiarity with CRM systems and tools
- Basic knowledge of MS Office and Google Suite
- HSC(12th pass)or equivalent; bachelor's degree is a plus
**Salary:
- **
- Depend on interview upto **28k CTC**
Shift timing - **9.30am to 6.30pm**
**Sunday fixed off**
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹18,000.00 - ₹28,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- Thane, Maharashtra (required)
Ability to Relocate:
- Thane, Maharashtra: Relocate before starting work (required)
**Speak with the employer**
+91 73804 40158
-
Customer Care Executive
5 months ago
Thane, India Opticianguru Full timeWe are looking for an experienced and passionate Female Customer Care Executive to join our team. As a Customer Care Executive, you will provide exceptional customer service and ensure customer satisfaction. You will be the voice of our brand and provide excellent customer care support to our customers. Job Responsibilities: - Primary Interaction with the...
-
Customer Care Executive
5 months ago
Thane, India Employee Hub Full timeHello, We are looking for a **Customer Care Executive** for a reputed firm. Location : Kalyan, Mumbai. **Job Title : Customer Care Executive Location : Kalyan** **Job Overview** A CCE is responsible for overseeing the entire operations process & responsible for ensuring operations deadlines are met while maintaining quality standards. **Job...
-
Customer Care Executive
6 months ago
Thane, India Rupesh Consultancy (khopoli) Full time**JD FOR-CUTOMER CARE EXECUTIVE** Job Specification Position **:CUTOMER CARE EXECUTIVE** Location : Thane (Mumbai ) Qualifications: Any Gradation Experience: 0 to 1 Years of Experience **JOB DESCRIPTION** Conducting Customer Satisfaction Surveys To Understand What Areas Of The Company's Services Need Improvements Managing Payment And Delivery Of...
-
Customer Care Executive
5 months ago
Thane, India Career Choice Solution Full timeDesignation - Customer Care Executive Location - Vashi, Navi Mumbai Qualification - HSC or Graduate any. Key Skills - *Excellent verbal communication skills. *Previous experience in telemarketing or customer service is a plus. *Ability to work independently and as part of a team. *Basic computer skills *Goal-oriented and...
-
Customer Care Executive
5 months ago
Thane, India Cheri angel HR Consulting Full timeRole: - Customer Service - Fresher Hiring We can look for 0-2 years of experience but prefer Fresher - Any Graduate - with Graudation marksheet or pasing certificate Below profile Note : Interview and Training would be conducted only at Andheri location and there actual work location would be Andheri or Thane basis their home location Customer Care...
-
Customer Care Executive
5 months ago
Thane, India A2Tech Consultants Full timeCompany: 5Paisa Capital LTD Position: Customer care executive Location: Thane (wagle estate) mumbai SALARY :15K TO 22K **FRESHERS CAN APPLY** **Job description**: **Designation: CCE E-Sales** - To make outgoing calls to Clients. - To inform them about IIFL products and services. - Trying to convince them to be a Sub Broker of IIFL (Marketing...
-
Customer Care Executive
5 months ago
Thane, India JV Resume India Pvt Ltd Nagpur Full timeJV Resume India Pvt. Ltd. OPENING FOR - Customer Care Executive. Location - Thane Qualification - HSC or Bachelor Diploma equivalent. Experience - 1 to 5 years (Insurance Industry) Salary - 20,000 to 30,000 monthly Employment Type: Full Time, Permanent Responsibilities: - Conduct market research to identify selling possibilities and evaluate...
-
Customer Care Executive
2 months ago
Thane, India Hirebloc Ventures Pvt Ltd Full time**Salary= 15k to 30k + incentives** **Location= Thane, Maharashtra** **US Shift= 7pm to 4am (Fixed)** **Working Days= Mon to Fri** **Role Des**cription** **This is a full-time on-site role for a customer care Executive at HireBloc Ventures Pvt Ltd in Mumbai. The customer care Executive will be responsible for generating new leads, conducting market...
-
Customer Care Executive
5 months ago
Majiwada, Thane, Maharashtra, India Allwyn Education Group Full time**WORK FROM OFFICE** **CUSTOMER CARE EXECUTIVE (TELECALLING)** LOCATION: THANE, MAJIWADA QUALIFICATION : HSC FRESHERS CAN APPLY TIMING: ROTATIONAL DAY SHIFT SUNDAY FIXED OFF SALARY : 13 TO 16K INHAND PLUS INCENTIVES **WORK FROM OFFICE** **CUSTOMER CARE EXECUTIVE (TELECALLING)** **Education**: - Higher Secondary(12th Pass) (required) **Experience**: -...
-
Customer Care Executive
5 months ago
Thane, India Kohinoor Televideo Pvt Ltd. Full timeAbout company: Kohinoor was founded in 1967 by Mr. Ram Mewani, a visionary with a mission to create a brand that fostered greatness. He knew that the only way to build a truly great brand was to be sincere with all his clients, providing genuine guidance and excellent service. Under his direction and supervision, the company (originally called Ganesh TV...
-
Customer Care Executive
5 months ago
Thane District, Maharashtra, India Employee Hub LLP Full timeWe are looking for a Customer Care Executive for a reputed firm. Location : Kalyan, Mumbai. Job Title : Customer Care Executive Location : Kalyan Job Overview A CCE is responsible for overseeing the entire operations process & responsible for ensuring operations deadlines are met while maintaining quality standards. Job Specifications Education/ Formal...
-
Customer Care Executive
6 months ago
Thane, India Cubicle Consultancy Full timeVoice Process - Customer support - Customer Care - Handling customer queries - Answering inbound calls - Good Communication skills - Negotiation skills - Work From Office **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹10,000.00 - ₹28,000.00 per month **Benefits**: - Life insurance Schedule: - Rotational shift Supplemental pay types: -...
-
Customer Care Executive
5 months ago
Thane District, Maharashtra, India IMBROX INFOTECH PRIVATE LIMITED Full time_**Join Our Team as Customer Care Associates!** **Responsibilities**: - Deliver clear and concise instructions to customers, ensuring effective resolution of their queries and concerns. - Execute surveys to collect valuable customer feedback on product and service quality, transforming insights into informative reports. - Efficiently direct customer calls...
-
Customer Care Executive
6 months ago
Thane, India Allwyn Education Group Full time**CUSTOMER SUPPORT (WORK FROM OFFICE)** **AGE LIMIT: - 19 - 30** Metropolis Health care process Location - Thane Average English, Hindi, Marathi (SALARY15k ) +Incentives Rotational Shifts for Males (12to9, 1to10) Females (7to4, 9to6, 12to9) Rotational Weekoffs ( Day shift) **CUSTOMER SUPPORT (WORK FROM OFFICE)** **AGE LIMIT: - 19-30** **Job...
-
Customer Care Executive
6 months ago
Thane District, Maharashtra, India Employee Hub Full timeHello, We are looking for a **Customer Care Executive** for a reputed firm. Location : Kalyan, Mumbai. **Job Title : Customer Care Executive Location : Kalyan** **Experience : 1 Years of Experience/ Retail Experience/real estate experience** **Job Overview** A CCE is responsible for overseeing the entire operations process & responsible for ensuring...
-
Customer Care Executive
6 months ago
Thane, India Meera Enterprise Full time**Customer Care Executive, Customer Services Process Domestic, Inbound** UBI (inbound voice process customer service) Graduation mandatory Excellent comms Fresher or experience Day rotational shift for female and rotational shift for male Rotationally ek week off Salary upto 21 inhand for experience and 18 inhand for fresher **HDFC_FR...
-
Customer Care Executive
5 months ago
Thane, India Alnas Group Full timehiring for amazon customer care service (US based ) - Night shift (any 9 hrs shifts) - 5 days working 2 rotational off - Salary upto 23k and performance incentive upto 2750 - immediate joiner will get 20k bonus - location Airoli - pickup and drop facility provided **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per...
-
Customer Care Executive
2 months ago
Wagle Estate, Thane, Maharashtra, India The Allied Outsourcing Full timeThe Allied Outsourcing is looking for Customer Care Executives for a large US Law Firm. Responsibilities include: 1. Answering client queries via phone and chat in professional and courteous manner. 2. Ensure case files and documents are organized and readily available for the lawyers. 3. Update case notes with the interactions with the client. 4. Manage...
-
Telecaller Customer Care Executive
5 months ago
Manpada, Thane, Maharashtra, India Thane Motors Pvt Ltd (SATYAM FORD) Full timeAbout Us: Join Satyam Ford, a leading Authorised Ford service station committed to top-notch service and customer satisfaction. We seek a Telecaller cum Customer Care Executive to enhance our customer service and expand our customer base. **Responsibilities**: - Make outbound calls to inform customers about our services and promotions. - Handle inbound...
-
Customer Care Executive
5 months ago
Thane District, Maharashtra, India IMBROX INFOTECH PRIVATE LIMITED Full time**Position - **Customer Care Executive **Responsibilities -** - Respond to customer queries over the phone, showcasing remarkable communication skills. - Address customer issues promptly and courteously, with the objective of achieving full resolution. - Gather valuable insights through customer feedback to support our ongoing improvement...