Customer Service Representative

3 weeks ago


Pune Maharashtra, India Reachout Full time

Reachout is a small business in vishal nagar, pune. We are professional, agile, and our goal is to answer customers queries and offering support both product and technical to existing international customer base. Having in-depth conversations about the customers needs and requirements. Working as part of an international team. Full training will be given. Excellent telephone manner & work ethic is something that we value the most.

Our work environment includes:

- Modern office setting
- Air conditioning
- Growth opportunities
- Kitchen
- Shower facilities
- Team Events
- Company incentives

**Essential - Must be able to speak to a good level of English**

Important - You must be computer literate with the ability to use basic software.

Helping customers that with queries
Advising on the best packages and deals that would be most suitable
Keeping our CRM system up to date
Having in-depth conversations regarding the customers needs & requirements

To be the right fit for our team at Reach Out you will have a passion for outstanding customer service & be a great team player.

Even though full training shall be given by our dedicated Customer Services Director, we would require you to have a minimum of 4 months experience within a call centre or customer service role.

Excellent telephone manner & work ethic is something that we value the most.

**Job Types**: Full-time, Permanent

Pay: From ₹20,000.00 per month

Day range:

- Monday to Friday

Shift:

- Day shift
- Evening shift
- Fixed shift
- UK shift

Supplemental pay types:

- Bonus pay
- Commission pay
- Performance bonus

Travel requirement:

- No travel

**Education**:

- Secondary(10th Pass) (preferred)

**Language**:

- English (required)

Work Location: In person

Expected Start Date: 15/05/2024



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