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Receptionist Required for Gym

4 weeks ago

Bengaluru, India Fitness Extreme International Full time

(Urgently Hiring) We are looking for a dedicated, career oriented, smart receptionist for our gym "Fitness Extreme International" in Bangalore.

**Duties and Responsibilities**
- Provide exceptional customer service experience to all members, non-members and users of the facility
- Enrolling new members and assisting current members with their queries
- Greeting members and users of the gym as they come through reception
- Checking in members and verifying memberships
- Registering prospective members and guiding them to the correct person
- Providing information on classes and availability
- Handling questions about cancellation of membership
- Ensuring that adequate stocks of information, packs and leaflets are available at reception for interested parties
- Ensuring the safety and security of visitors, members and staff at all times and taking a responsible attitude towards maintaining the premises and facilities of the Fitness Centre
- Serving customers, taking money for activities and accurately accounting or transactions at the end of each shift
- Welcoming members and visitors to the gym and providing accurate information concerning programmes and activities
- Creating an excellent first impression of the gym by providing a warm welcome, tidy appearance and pleasant manner at all times
- Handling telephone enquiries, recording messages from incoming calls and transferring calls
- Maintaining a clean and tidy environment, both behind and in front of the counter
- Recording and keeping clear and accurate records of all queries, complaints, lost property and repairs and ensuring the information is delegated to, and resolved by, the relevant department
- Cashing up and banking at the end of each shift and ensuring that shifts are balanced accurately completing relevant documentation

**Qualifications**
- Must Hold a Bachelor's degree.
- Should have 2 years of Experience
- Excellent communication Skills

**Additional**
- Committed to working within a framework that encourages equality of opportunity and diversity
- Ability to attend work during evenings and weekends.
- Committed to ensuring the safety or members and guests at all times
- Uphold safe and efficient workplace policies and practices
- Friendly and approachable with an outgoing personality
- Cooperative, positive and optimistic
- Excellent customer service skills
- Basic numeracy skills
- Ability to enjoy working with a diverse range of people
- Able to project self confidence in own abilities

Address: D-35, Devasthanagalu, Gunjur Village, Bengaluru, Karnataka-560087

**Salary**: Up to ₹450,000.00 per year

Schedule:

- Flexible shift

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

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