Receptionist Required

3 weeks ago


Bengaluru, India Chandran Gurukkal Ayurvedic Clinic Full time

Receptionists plays a critical role in providing a first-class experience to members, prospective members and visitors to our facility. Together with other members of the Fitness Centre Team, the Receptionists are ambassadors for the organization and will be the first point of contact for enquiries, complaints, and questions.

**Duties and Responsibilities**:

- Provide exceptional customer service experience to all members, non-members and users of the facility
- Enrolling new members and assisting current members with their queries
- Greeting members and users of the gym as they come through reception
- Checking in members and verifying memberships
- Registering prospective members and guiding them to the correct person
- Providing information on classes and availability
- Handling questions about cancellation of membership
- Ensuring that adequate stocks of information, packs and leaflets are available at reception for interested parties
- Ensuring the safety and security of visitors, members and staff always and taking a responsible attitude towards maintaining the premises and facilities of the Fitness Centre
- Serving customers, taking money for activities, and accurately accounting or transactions at the end of each shift
- Creating an excellent first impression of the gym by providing a warm welcome, tidy appearance and pleasant manner at all times
- Handling telephone enquiries, recording messages from incoming calls
- Recording and keeping clear and accurate records of all queries, complaints, lost property, and repairs and ensuring the information is delegated to, and resolved by, the relevant department
- Undertake other duties, of a similar professional nature and commensurate with the role, at the request of the Management

Qualification
- Must hold a Bachelor Degree.
- 1-2 years experience Preferred
- Excellent Communication Skills

Send your Resume: - +91 74119 48522

Schedule:

- Day shift

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Microsoft Office: 2 years (preferred)
- Front desk - Receptionist: 2 years (preferred)
- total work: 2 years (preferred)

**Language**:

- English (preferred)


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