Front Office Executive

3 weeks ago


Dehra Dun, India The Solitaire Hotel Full time

job description:
1.
- Greets, registers, and assigns rooms to guests.
- Issues room key to guest.
- Responsible for proper key control and other security measures.
- Answers telephone in absence of telephone operator.
- Transmits and receives telephone messages and sets up guests’ wake-up calls.

*
- Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
- Keep records of room availability and guests’ accounts. Operates the front office computer system. Makes photocopies if needed.
- Computes bill, collects payment, and makes change for guests.
- Makes and confirms reservations.

*
- Provides and ensures high-quality guest relations. Receives and resolves guest complaints in a manner consistent with company policy. Makes Manager on Duty aware of any guest complaints.

**Salary**: ₹14,000.00 - ₹17,000.00 per month

Ability to commute/relocate:

- Dehradun, Dehradun - 248121, Uttarakhand: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)



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