Sales Coordinator
3 weeks ago
**Job Title**: Sales Coordinator
**Department**: Sales
**Location**: Gurgaon, Haryana
**Reports To**: Sales Manager / Sales Director
**Job Type**: Full-time
**Job Summary**:
The sales coordinator will support the sales team by scheduling the meeting and demos, proposal submission, timely follow-up, filing important documents, Lead management in CRM portal and communicating relevant information.
**Key Responsibilities**:
**Support Sales Team**: Assist sales representatives and management in customer relations, including preparing quotes, tracking sales targets, and managing customer databases.
**Order Processing**: Follow up with the customer and get the orders and set the timeliness for the project delivery, coordinating with internal departments to ensure smooth delivery.
**Customer Communication**: Respond to complaints from customers and provide after-sales support in coordination with support team when required.
**Data Management**: Maintain and update sales and customer records, preparing monthly, quarterly, and annual sales reports.
**Scheduling**: Coordinate sales team meetings, events, and schedules. Assist in planning and organizing sales events.
**Documentation**: Prepare and distribute presentations, proposals, and sales-related documents.
**Product Knowledge**: Stay updated on product information, including new product releases and changes to existing products.
**Sales Performance Tracking**: Assist in tracking and analysing sales performance.
**Administrative Tasks**: Perform general administrative duties, including answering phones, filing, and other clerical work.
**Qualifications**:
Education: Graduate. Marketing, or related field preferred.
Experience: 3+ years of experience in a sales support or coordination role, preferably in IT software industry.
**Skills**:
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficient in MS Office (Word, Excel, PowerPoint).
Experience with CRM software (e.g., Salesforce) is a plus.
**Key Competencies**:
**Customer Focus**: Prioritize customer needs and maintain a customer-first approach.
**Team Collaboration**: Work effectively within a team and contribute to collective goals.
**Time Management**: Ability to handle multiple tasks with tight deadlines
**Working Conditions**:
Primarily office-based with occasional travel for meetings or events.
Standard working hours with some flexibility required during peak times.
**Salary**:
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- B2B sales: 1 year (required)
- customer executive: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 9871942415
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