Customer Service Representative
6 months ago
**Responsibilities**:
- **Customer Interaction**:
- Respond to customer inquiries via phone promptly and professionally.
- Assist customers in navigating our products/services and provide relevant information.
- Resolve customer issues, concerns, and complaints with empathy and efficiency.
- **Order Management**:
- Work closely with other departments to ensure seamless order fulfillment.
- **Product Knowledge**:
- Develop a deep understanding of our products/services to provide accurate information and recommendations to customers.
- Stay informed about product updates, features, and promotions.
- **Communication**:
- Maintain clear and concise communication with customers and internal teams.
- Collaborate with team members to address complex customer issues.
- **Documentation**:
- Keep detailed records of customer interactions and transactions.
- Provide feedback to the management team regarding common customer issues and trends.
**Salary**: ₹17,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
- Weekend availability
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Ability to Commute:
- Mahipalpur, Delhi, Delhi (required)
Ability to Relocate:
- Mahipalpur, Delhi, Delhi: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 8588085280
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