Customer Service Representative

6 months ago


Mahipalpur Delhi Delhi, India Whyte Farms Full time

**Responsibilities**:

- **Customer Interaction**:

- Respond to customer inquiries via phone promptly and professionally.
- Assist customers in navigating our products/services and provide relevant information.
- Resolve customer issues, concerns, and complaints with empathy and efficiency.
- **Order Management**:

- Work closely with other departments to ensure seamless order fulfillment.
- **Product Knowledge**:

- Develop a deep understanding of our products/services to provide accurate information and recommendations to customers.
- Stay informed about product updates, features, and promotions.
- **Communication**:

- Maintain clear and concise communication with customers and internal teams.
- Collaborate with team members to address complex customer issues.
- **Documentation**:

- Keep detailed records of customer interactions and transactions.
- Provide feedback to the management team regarding common customer issues and trends.

**Salary**: ₹17,000.00 - ₹35,000.00 per month

Schedule:

- Day shift
- Weekend availability

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- Mahipalpur, Delhi, Delhi (required)

Ability to Relocate:

- Mahipalpur, Delhi, Delhi: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 8588085280



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