Salesforceエンジニア

2 weeks ago

India Outscal Technologies Full time

About the job

SummaryBy Outscal

**1 skill required for this role**:

- Boost these skills to join the top 1% applicants for this job- SalesForce**Test Your Skills**

**Add These Skills**

**Must have**:

- Salesforce product implementation experience (Sales Cloud, Service Cloud, Experience Cloud, Lightning Platform, Pardot)
- Salesforce platform development and operation experience
- Experience in business process improvement/efficiency projects (as PM/PL/PMO)
- Business-level Japanese skills

**Good to have**:

- Experience coordinating and communicating across multiple departments
- Ability to anticipate customer needs and desires
- Experience in designing the overall architecture of internal systems, including external systems
- English communication skills

**Perks**:

- Work From Anywhere (WFA)
- Super flextime system (no core time)
- Holidays: Weekends, national holidays, year-end/new year holidays
- Annual paid leave
- Personal leave
- Social insurance
- Company-type defined contribution pension plan
- Housing allowance (100,000 yen/year)

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**PayPayについて**:

- 2018年にサービスを開始してから約6年でユーザー数6500万人を突破したフィンテック企業であるPayPayは約50か国の国と地域から集まった多様なメンバーで構成されています。

**OUR VISION IS UNLIMITED_**
- 我々は自分たちの想像を超える未来を創るためにあえて明確なビジョンは必要ないと考えています。常にDay1であるスタンスを忘れずに、誰もが想像できないようなビジョン（未来）を実現していくのがPayPayです。
この壮大なビジョンに前向きに取り組み、他社に真似できない圧倒的なスピードでプロダクトを磨き上げ、日本のキャッシュレス決済、またそれを使用した金融ライフプラットフォームとしての普及を一気に推進することにプロフェッショナルとして情熱を持って取り組み、自ら課題発見し、周囲と協力して新しい価値創出を共に推進する仲間を募集します。

**PayPayのコーポレートエンジニアリング**:

- 急速なサービス成長やそれに伴う組織拡大には、業務システムのスピーディーなアップデートが必要不可欠です。PayPayのコーポレートエンジニアは、マーチャント領域、カスタマー領域、オーソリティ領域に広がるPayPayの全領域を支える業務システムの内製開発を担っています。「技術で会社の成長に貢献する」をMissionに掲げ、圧倒的なスピード感で開発と業務効率化を推し進めます。本部署にはIT戦略の策定からフルスクラッチのアプリ開発、インフラエンジニアまで、内製開発に関わる様々な職種のメンバーが在籍し、Oneチームで仕事をしています。
- **システム本部 Recruiting FACT BOOK**

**SFA/CRM活用の展望**:

- 事業規模が大きくなり、顧客数の増加だけではなく、サービスや社内ユーザ数を増加が急速に進んでおり、個別最適化が進んでいることで開発案件（改修作業）も日に日に増している状況です。 そのため、Salesforceの製品を利用し、営業活動や顧客サポートのプロセス標準化を推進し、Salesforce活用の高度化を図ります。 本ポジションでは下記の役割をもち、それぞれのミッションを達成いただきます。
- PM/PLの役割：社内の様々なプロジェクトのIT側PMとして、プロジェクトを推進します
- 開発者の役割：Salesforce開発をメインに開発の全工程を担当します
- 運用管理者の役割：社内問い合わせ対応や設定管理、セキュリティ対策を担当します

**業務について**:

- Salesforceの各製品やプラットフォーム上で、顧客データを一元管理し、営業支援や顧客サポートに活用するための顧客管理基盤などの開発、構築、運用を担当していただきます。
- Salesforceの各サービスの導入、定着化推進
－Sales Cloud を活用した営業プロセスの最適化や多様なサービス管理、契約管理など
－Service Cloud を活用した顧客サポートの効率化、ナレッジ運用促進、など
－Experience Cloud を活用した顧客とのタッチポイントの充実化、など
－MA を活用したマーケティングプロセスの最適化など
- Salesforceの開発や運用、機能追加
－プラットーフォーム上でカスタムアプリや業務機能の新規開発や保守開発
－社内利用ユーザの問い合わせ対応など
- Salesforceを用いた業務改善の推進
－Salesforceを利用した業務標準化の推進
－Salesforceをより使いこなすためのノウハウ推進
－

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