Chat Support Executive
3 weeks ago
Responding promptly to customer inquiries via chat
- Answering any questions customers may have regarding our loan products and services
- Providing customers with timely and accurate information
- Resolving customer complaints and issues in a professional manner
- Identifying and escalating priority issues to the appropriate department
- Keeping accurate records of customer interactions, transactions, comments, and complaints
- Collaborating with the loan processing team to ensure that our customers' needs are met
- Participating in team meetings and sharing customer-related insights and feedback
**Salary**: ₹20,345.22 - ₹25,487.08 per month
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 7600075460
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