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Claims Handler

4 weeks ago

Vikhroli Mumbai Maharashtra, India SH Square Consultants Full time

SHJP-586 Claims Handler for Vikhroli,Mumbai

**Requirements**:

- Processing of Client figures into our system in line with specified key performance indicators and contractual conditions - Acknowledge and action client’s instructions in a timely manner and communicate pertinent information as necessary - Where applicable, ensure prompt chasing of accounts / claims due from clients or notify Account Manager (AM) / Client Service Advocate (CSA) to do the same - Ensure the workflow system is kept up to date with correct dates and appropriate comments - Understand the client’s business and their requirements (operational andother) - Receive and manage assigned clients cash calls instructions in a timely fashion to agree with the market - Is aware of unpaid items and status of collection for regular update and discussion with Clients and ensures problems are escalated tomanagement - Engage with Bureau markets for agreement and Xchanging offices for agreement /signing of accounts - Adheres to standard internal processes, policies and procedures, and other external regulatory requirements - Compliance with legal requirements, industry regulations, organisational policies and Willis Re best practice and professional codes - Ensure internal, client and market correspondence are stored on E-filing and necessary documents attached to processingsystem - Support Account and Settlement associates to ensure that all financial aspects are handled in a timely manner for the secure, efficient and auditable handling of clientmonies - Liaise with AM / CSA on a regular basis to understand and determine Client specificneeds - Deliver as per the KPIs defined for the role. To always maintain set SLA Accuracy/quality, TAT standards prescribed by the business unit

Regards

SH Square Consultants

**Salary**: ₹30,000.00 - ₹70,000.00 per month

Schedule:

- UK shift

Ability to commute/relocate:

- Vikhroli, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 5 years (required)

**Language**:

- English (required)

Shift availability:

- Day Shift (required)

**Speak with the employer**
+91 7007691948

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