Claim Handler

3 weeks ago


Mumbai, India Angel And Genie Full time

**Job Category**:Accounts & Finance**Job Type**:Full Time**Job Location**:Mumbai**Salary**:2-3**Years of Experience**:0We are looking for B. Com freshers for a multinational 4th largest insurance broking company, Headcount close to 6000 and growing, with a strong global business presence in insurance, risk management and consulting services with over 35,000 employees globally. Headquartered in the United States in Rolling Meadows, IL.
- Location
- Mumbai
- Shift Timing
- 6:30 to 2:30PM and 2:30 to 10:30PM
- Levels looking at
- Trainee
- Work culture: Hybrid
- Cab facility
- Available depending on the hiring radius
- Education Criteria: Commerce background only.

Primary Responsibilities:
Processing of Client figures into our system in line with specified key performance indicators and
contractual conditions
Acknowledge and action client’s instructions in a timely manner and communicate pertinent
information as necessary
Where applicable, ensure prompt chasing of accounts / claims due from clients or notify Account
Manager (AM) / Client Service Advocate (CSA) to do the same
Ensure the workflow system is kept up to date with correct dates and appropriate comments
Understand the client’s business and their requirements (operational and other)
Receive and manage assigned clients cash calls instructions in a timely fashion to agree with the market
Is aware of unpaid items and status of collection for regular update and discussion with Clients and
ensures problems are escalated to management
Engage with Bureau markets for agreement and Xchanging offices for agreement / signing of accounts
Adheres to standard internal processes, policies and procedures, and other external regulatory
requirements
Compliance with legal requirements, industry regulations, organisational policies and Willis Re best
practice and professional codes
Ensure internal, client and market correspondence are stored on E-filing and necessary documents
attached to processing system
Support Account and Settlement associates to ensure that all financial aspects are handled in a timely
manner for the secure, efficient and auditable handling of client monies
Liaise with AM / CSA on a regular basis to understand and determine Client specific needs
Deliver as per the KPIs defined for the role. To always maintain set SLA Accuracy/quality, TAT standards
prescribed by the Business Unit

**Skills**: Business Communication - Written & Verbal
Analytical skills (including but not limited to - Eye for detail, Interpretation of documents)
Basic MS Office Skills (especially, Excel and Word)


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