CRM Executive

3 weeks ago


Salt Lake Kolkata West Bengal, India Auli Lifestyle Private Limited Full time

**Customer Relationship Manager Responsibilities**:

- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.

**Customer Relationship Manager Requirements**:.
- A minimum of 1 years’ experience.
- Minimum Qualification Graduation.
- Excellent interpersonal and communication skills.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.

**Salary**: ₹8,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Salt Lake City, Kolkata - 700097, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)


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