Call Quality Auditor

**Education**: Bachelor’s degree (any specialisation) **Location **:Chattarpur, Delhi **Timings**: 10 am to 7 pm **Experience**: 1-2 years of experience in a quality auditor role The Quality Auditor will be responsible for evaluating and ensuring the quality of customer service calls, providing feedback to improve performance, and ensuring compliance...

**Key Responsibilities**: 1. Call Monitoring and Evaluation: - Listen to recorded or live calls to assess the performance of customer service representatives. - Evaluate the calls based on pre-defined criteria, such as tone, compliance, problem resolution, customer interaction, and adherence to scripts. 2. Compliance and Quality Assurance: - Ensure that...

Key Responsibilities: Call Evaluation: - Listen to recorded or live customer service calls to evaluate and assess agent performance. - Analyze calls against predefined quality metrics and standards. - Identify areas where agents excel and areas that need improvement. Quality Assessment: - Develop and maintain a standardised evaluation process to...

Key Responsibilities: Call Evaluation: - Listen to recorded or live customer service calls to evaluate and assess agent performance. - Analyze calls against predefined quality metrics and standards. - Identify areas where agents excel and areas that need improvement. Quality Assessment: - Develop and maintain a standardised evaluation process to...

Check the Job description ( for matrimony site) then apply. Key Responsibilities: Call Evaluation: - Listen to recorded or live customer service calls to evaluate and assess agent performance. - Analyze calls against predefined quality metrics and standards. - Identify areas where agents excel and areas that need improvement. Quality Assessment: - Develop...

Check the Job description ( for matrimony site) then apply. Key Responsibilities: Call Evaluation: - Listen to recorded or live customer service calls to evaluate and assess agent performance. - Analyze calls against predefined quality metrics and standards. - Identify areas where agents excel and areas that need improvement. Quality Assessment: - Develop...

ABOUT HJ REAL ESTATES: HJ Real Estates is one of the most prominent real estate companies based in Dubai, with extensive experience spanning over 14 years. We pride ourselves on fostering a dynamic, inclusive, and innovative work environment where every team member can thrive and contribute to our collective success. As we continue to grow, we are seeking a...

**Company Description** At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust. Operating in over 100 countries, we serve the consumer products, food, and life sciences industries and help more than 30,000 brands, retailers, manufacturers, and growers achieve quality excellence. We combine on-the-ground expertise...

The HR Auditor is responsible for the delivery of the certification process for local clients participating in our annual programmes across the globe. Their job is to support the clients in submitting the survey and validate its answers and to ensure the certification process is objective and diligent.He/she supports the quality checks and helps with quality...

Responsibilities - Call auditing - Opening and closing of feedback - Giving training to new joiners **Qualifications**: - Have experience in tally sales audit - 3-4 year of experience in Quality Analyst (Call Audit) Location : Delhi Have own Laptop **Salary**: ₹200,000.00 - ₹400,000.00 per year Schedule: - Day shift Ability to...

The HR Auditor is responsible for the delivery of the certification process for local clients participating in our annual programmes across the globe. Their job is to support the clients in submitting the survey and validate its answers and to ensure the certification process is objective and diligent.He/she supports the quality checks and helps with quality...

The HR Auditor is responsible for the delivery of the certification process for local clients participating in our annual programmes across the globe. Their job is to support the clients in submitting the survey and validate its answers and to ensure the certification process is objective and diligent. He/she supports the quality checks and helps with...

Position: IMS- Lead AuditorLocation: MumbaiKey ResponsibilitiesWe are looking for an experienced auditor with a pragmatic approach to ISO 9001, 14001 and 45001 Management System Audits. The successful candidate will have carried out audits across all levels of organization.Engineering graduates with Quality, Environmental, Health and Safety management system...

Min 18 yrs experience in a Beverage & food industryCompleted Lead Auditor training in various Food Safety Management SystemsAuditing and Training experience of minimum 8 years in food industriesWork experience in Beverage / Breweries / Packaged drinking waterCertification bodies, consulting bodiesQuality Auditors / Trainers from Beverage / Packaged Drinking...

**Company**: Yadu Corporation **Location** New Delhi **Experience** 3-4 Years **Key Skills** Internal Audit, Auditing, Finance, accounting **Position: Internal Auditor** **Experience: 1 to 4 years** **Location: New Delhi** **Job description** **Roles and Responsibilities** The internal auditor will be required to conduct audits in line with the...

Company DescriptionSURAKSHA Marine, located in Mumbai, prioritizes safety and aims to be a premier service provider with a focus on customer satisfaction and continuous improvement. The company provides training as per the requirements of the global offshore Oil & Gas Industry OPITO.Role DescriptionThis is a full-time on-site role for a Internal Auditor at...

The HR Auditor is responsible for the delivery of the certification process for local clients participating in our annual programmes across the globe. Their job is to support the clients in submitting the survey and validate its answers and to ensure the certification process is objective and diligent.He/she supports the quality checks and helps with quality...

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America’s leading retailers. At Target, we have a timeless purpose and a proven strategy and that hasn’t happened by accident. Some of the best minds from diverse backgrounds come together at Target to redefine retail in an inclusive learning...

The HR Auditor is responsible for the delivery of the certification process for local clients participating in our annual programmes across the globe. Their job is to support the clients in submitting the survey and validate its answers and to ensure the certification process is objective and diligent.He/she supports the quality checks and helps with quality...

JD Quality Analyst Voice Process infoAnalytica has serviced more than 250 corporations globally and delivers to industries such as Technology, Software, Telecommunications, Retail, Healthcare and Life Sciences, Financial Services (BFSI), Media and Publishing and Manufacturing. We work extensively with our North America customers Marketing, Sales and...