Quality Auditor

3 months ago


Delhi Delhi, India GMax Full time

**Education**: Bachelor’s degree (any specialisation)

**Location **:Chattarpur, Delhi

**Timings**: 10 am to 7 pm

**Experience**: 1-2 years of experience in a quality auditor role

The Quality Auditor will be responsible for evaluating and ensuring the quality of customer service calls, providing feedback to improve performance, and ensuring compliance with company standards and regulatory requirements

**Key Responsibilities**:

- Listen and evaluate customer calls to ensure adherence to company quality standards and compliance with regulatory requirements.
- Provide detailed feedback and recommend areas for improvement in communication, problem-solving, and customer interaction.
- Identify areas for process improvement and collaborate with the team to enhance performance and customer satisfaction.
- Prepare and maintain detailed reports on call quality, employee performance, and overall trends. Staying updated on changes in visa regulations and procedures.
- Maintain accurate records of all evaluations, feedback sessions, and training activities.

**Skills**:

- Excellent listening and analytical skills.
- Strong verbal and written communication skills.
- Proficiency in using call monitoring tools and CRM software.
- Ability to provide constructive feedback in a clear and professional manner.
- Detail-oriented with a strong focus on quality and compliance.
- Good organisational skills and the ability to manage multiple tasks simultaneously

Schedule:

- Day shift
- Fixed shift

**Experience**:

- total work: 1 year (preferred)
- Quality audit: 1 year (preferred)

Work Location: In person


  • Call Quality Auditor

    5 months ago


    Delhi, Delhi, India Akravi Pvt Ltd Full time

    **Urgent hiring for BPO - Call Quality Auditor** **Responsibilities**: - Evaluate and assess the quality of calls made by Tele sales operators. - Monitor calls to ensure company policies and industry regulations. - Provide feedback to operators to improve performance and customer satisfaction. - Identify trends and patterns in call quality and recommend...

  • Quality Auditor

    4 weeks ago


    Delhi, Delhi, India RC Project Consultancy (RCPC) Full time

    Job Summary: We are seeking a highly skilled Quality Auditor to join our team at RC Project Consultancy (RCPC). The ideal candidate will have a strong background in construction quality assurance and experience in auditing ISO 9001, ISO 14001, and ISO 45001 standards.Key Responsibilities:

  • Ethical Auditor

    3 months ago


    Delhi, Delhi, India QIMA Full time

    **Company Description** At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust. Operating in over 100 countries, we serve the consumer products, food, and life sciences industries and help more than 30,000 brands, retailers, manufacturers, and growers achieve quality excellence. We combine on-the-ground expertise...

  • ISO Auditor

    2 weeks ago


    delhi, India Delta 300 Global Certification Solutions Pvt. Ltd. Full time

    Company Description DGCS is India's leading ISO certification provider based in Dwarka. Our ISO certification is approved by NABCB Accreditation Board, offering certifications such as ISO 9001, ISO 14001, ISO 45001, ISO 22000, ISO 27001, and more. Join our team to be a part of a globally recognized certification solution provider. Role Description This is...

  • ISO Auditor

    2 weeks ago


    delhi, India Delta 300 Global Certification Solutions Pvt. Ltd. Full time

    Company DescriptionDGCS is India's leading ISO certification provider based in Dwarka. Our ISO certification is approved by NABCB Accreditation Board, offering certifications such as ISO 9001, ISO 14001, ISO 45001, ISO 22000, ISO 27001, and more. Join our team to be a part of a globally recognized certification solution provider.Role DescriptionThis is a...


  • New Delhi, India RC Project Consultancy (RCPC) Full time

    Qualification - B.Tech./M.Tech. CivilExperience - 8 yrs in construction industryTo Perform Quality Audit and coordinate with site team.Core standards of Quality, Environment and Health & Safety (ISO 9001, ISO 14001 and ISO 45001).Auditor qualification in IS 9001:2015 is also desirable.Knowledge regarding QA/QC Engg documentation and duties. Review codes,...

  • ISO Auditor

    2 weeks ago


    Delhi, India Delta 300 Global Certification Solutions Pvt. Ltd. Full time

    Company Description DGCS is India's leading ISO certification provider based in Dwarka. Our ISO certification is approved by NABCB Accreditation Board, offering certifications such as ISO 9001, ISO 14001, ISO 45001, ISO 22000, ISO 27001, and more. Join our team to be a part of a globally recognized certification solution provider. Role Description ...

  • IMS - Lead Auditor

    3 weeks ago


    delhi, India TÜV SÜD Full time

    Position: IMS- Lead AuditorLocation: MumbaiKey ResponsibilitiesWe are looking for an experienced auditor with a pragmatic approach to ISO 9001, 14001 and 45001 Management System Audits. The successful candidate will have carried out audits across all levels of organization.Engineering graduates with Quality, Environmental, Health and Safety management system...

  • BSI Auditor

    1 month ago


    Delhi, Delhi, India BSI Full time

    Job Title: BSI AuditorBSI is seeking a highly skilled and experienced auditor to join our team. As a BSI Auditor, you will be responsible for conducting on-site assessments against the requirements of relevant standards or specifications.Key Responsibilities:Conduct audits to ensure compliance with ISO 27001 and other relevant standardsProvide expertise and...

  • Internal Auditor

    5 months ago


    New Delhi, India Mangalam Placement Full time

    **Company**: Yadu Corporation **Location** New Delhi **Experience** 3-4 Years **Key Skills** Internal Audit, Auditing, Finance, accounting **Position: Internal Auditor** **Experience: 1 to 4 years** **Location: New Delhi** **Job description** **Roles and Responsibilities** The internal auditor will be required to conduct audits in line with the...

  • ISO Auditor

    2 weeks ago


    new delhi, India Delta 300 Global Certification Solutions Pvt. Ltd. Full time

    Company DescriptionDGCS is India's leading ISO certification provider based in Dwarka. Our ISO certification is approved by NABCB Accreditation Board, offering certifications such as ISO 9001, ISO 14001, ISO 45001, ISO 22000, ISO 27001, and more. Join our team to be a part of a globally recognized certification solution provider.Role DescriptionThis is a...

  • ISO Auditor

    2 weeks ago


    New Delhi, India Delta 300 Global Certification Solutions Pvt. Ltd. Full time

    Company DescriptionDGCS is India's leading ISO certification provider based in Dwarka. Our ISO certification is approved by NABCB Accreditation Board, offering certifications such as ISO 9001, ISO 14001, ISO 45001, ISO 22000, ISO 27001, and more. Join our team to be a part of a globally recognized certification solution provider.Role DescriptionThis is a...

  • Quality Auditor

    5 months ago


    Delhi, Delhi, India UTL Solar Full time

    Having 3 to 5 years experience in quality auditing in electronics products. Leadership quality. Communication skills. B tech electronics **Job Types**: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month **Benefits**: - Cell phone reimbursement - Commuter assistance - Food provided - Health insurance - Internet reimbursement - Leave...

  • Energy Auditor

    5 months ago


    Vikas Puri, Delhi, Delhi, India Elion Technologies Full time

    We are seeking a highly motivated and detail-oriented Energy Auditor to join our team. As a fresher/experience in this role, you will work closely with experienced energy auditors to learn and implement energy auditing processes and techniques. This position offers an excellent opportunity for individuals passionate about energy efficiency and sustainability...

  • Quality Auditor

    6 months ago


    Delhi, India Pinaka Consultancy Full time

    Key Responsibilities: Call Evaluation: - Listen to recorded or live customer service calls to evaluate and assess agent performance. - Analyze calls against predefined quality metrics and standards. - Identify areas where agents excel and areas that need improvement. Quality Assessment: - Develop and maintain a standardised evaluation process to...

  • Quality Auditor

    6 months ago


    Delhi, India Pinaka Consultancy Full time

    Key Responsibilities: Call Evaluation: - Listen to recorded or live customer service calls to evaluate and assess agent performance. - Analyze calls against predefined quality metrics and standards. - Identify areas where agents excel and areas that need improvement. Quality Assessment: - Develop and maintain a standardised evaluation process to...

  • Quality Auditor

    6 months ago


    Delhi, India Pinaka Consultancy Full time

    Check the Job description ( for matrimony site) then apply. Key Responsibilities: Call Evaluation: - Listen to recorded or live customer service calls to evaluate and assess agent performance. - Analyze calls against predefined quality metrics and standards. - Identify areas where agents excel and areas that need improvement. Quality Assessment: - Develop...

  • Quality Auditor

    6 months ago


    Delhi, India Pinaka Consultancy Full time

    Check the Job description ( for matrimony site) then apply. Key Responsibilities: Call Evaluation: - Listen to recorded or live customer service calls to evaluate and assess agent performance. - Analyze calls against predefined quality metrics and standards. - Identify areas where agents excel and areas that need improvement. Quality Assessment: - Develop...


  • Delhi, Delhi, India DNV Full time

    FSC Chain of Custody Lead AuditorWe are seeking a highly skilled and experienced FSC Chain of Custody Lead Auditor to join our team at DNV. As a key member of our certification body, you will be responsible for managing FSC CoC sector certification, performing audits, and providing value-added training to our clients.Key Responsibilities:Manage FSC CoC...

  • QMS Lead Auditor

    2 weeks ago


    Delhi, India TÜV SÜD Full time

    Position: QMS Lead AuditorJob Location: Nasik & Nagpur (On-site)Key Responsibilities:- Adherence to the timelines- To send the audit plan before 7 days from the date of audit.- Conduct the audit as per the plan,- Declare the results and upload the documents in icert.- Get the documents OK finished within 30 days from the date of audit.- Well versed in ISO...