Customer Delight Associate
3 weeks ago
Position: Customer delight associate
- Location: Hyderabad -Reporting to: Lead, Customer delight
- Salary range: 3L (2.75L Fixed + 25K Incentives + Health and fitness benefits)
1. Handle as many calls as routed
2. Generate revenue by understanding the need of customers
3. Upsell other products wherever possible
4. Ensure you follow the customer service script for uniformity
5. Ability to analysis the situation in hand and take a business decision to ensure Customer experience is not impacted
**Job Type**: Regular / Permanent
**Salary**: ₹275,000.00 per year
**Benefits**:
- Health insurance
- Paid time off
Schedule:
- Rotational shift
Supplemental pay types:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- HITEC City,, Hyderabad - 500081, Telangana: Reliably commute or planning to relocate before starting work (required)
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