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Project Coordinator

7 months ago

Mohali Punjab, India SourceFuse Full time

**Job Information**:
Work Experience: 2-3 Years
Industry: IT Services

**Job Type**: FULL TIME
Location: Mohali

**Overview**:
The Project Coordinator will be in-charge of managing a company’s relationships with its customer. They are incharge of building long-term relationships with internal stakeholders within the customer’s team and generally work with customers for the length of their relationship with the company. The goal is to keep clients or accounts, as long as possible and find growth opportunities. Tasks may involve project management/coordination, strategic planning, sales support, logistics, and marketing.

**Education**:
B Tech/B.SC (IT/ CS) or BCA with MBA preferred.

Graduate or Postgraduate in Computers / Electronics.

Account Management / Project management qualifications or experience is required.

**Requirements**:
**Account Management**:

- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Develop trusted advisor relationships with key customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Prepare reports on account status. Collaborate with sales team to identify and grow opportunities within the account
- Assist with challenging client requests or issue escalations as needed

**Project Coordination**:

- Maintaining and monitoring project requirements and ensure that gaps are being filled in timely manner
- Organizing, attending, and participating in stakeholder meetings
- Documenting and following up on important actions and decisions from meetings
- Preparing necessary presentation materials for meetings. Providing administrative support as needed. Assess project risks and issues and provide solutions where applicable
- Chair and facilitate meetings where appropriate and distribute minutes to all project team members
- Create a project management calendar for fulfilling each goal and objective

**Interview Process**:

- Technical Interview Round 1
- Technical Interview Round 2