Telecaller
3 weeks ago
As a telecaller for insurance and mutual funds, your primary responsibilities would involve reaching out to potential clients via phone calls to introduce them to your company's insurance and mutual fund products. Here's a general outline of what your role might entail:
- **Prospecting**: Identify potential clients through various sources such as databases, referrals, and cold calling lists.
- **Initiating Calls**: Make outbound calls to potential clients to introduce them to your company's insurance and mutual fund products. This initial contact is crucial for building rapport and generating interest.
- **Explaining Products**: Clearly explain the features, benefits, and terms of the insurance and mutual fund products offered by your company. Tailor your pitch to the specific needs and financial goals of the client.
- **Handling Objections**: Address any concerns or objections raised by the client regarding the products or the sales process. Use your knowledge of the products and effective communication skills to overcome objections and build trust.
- **Providing Information**: Provide clients with relevant information and resources to help them make informed decisions about their insurance and investment options. This may include sending brochures, product guides, or directing them to your company's website for additional information.
- **Follow-Up**: Follow up with clients who have expressed interest but have not yet made a decision. Maintain regular communication to nurture leads and address any additional questions or concerns they may have.
- **Compliance**: Ensure that all sales activities comply with regulatory requirements and company policies. Adhere to ethical standards and maintain confidentiality of client information at all times.
- **Documentation**: Keep detailed records of client interactions, including notes on conversations, follow-up actions, and any agreements made. This information is valuable for tracking progress, evaluating performance, and maintaining client relationships.
- **Continuous Learning**: Stay updated on industry trends, market conditions, and changes in regulations affecting insurance and mutual funds. Continuously enhance your knowledge and skills through training programs, seminars, and self-study to better serve your clients and achieve your sales targets.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹5,000.00 - ₹12,000.00 per month
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (required)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (required)
- English (required)
Work Location: Remote
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