Customer Success Executive

2 weeks ago


Gurugram Haryana, India SAS Group Full time

**COMPANY DETAILS-**

**Aiqa Health**

Aiqahealth is on a mission to resolve unequal access to healthcare in India. While India’s middle class, and above, in Metros have very good access to the best healthcare facilities, of the doctors and the hospitals, people in tier 2 and tier 3 cities and blue-collar workers in metros don’t have such luxury. This stems from both, the lack of affordability and dearth of good medical specialists serving in tier 2 and 3 cities. Hence, most patients, whether due to lack of affordability or lack of availability, are forced to seek health care from untrained and unqualified providers. aiqahealth products provide affordable continued care for the in tier 2 and tier 3 cities and also in metros.

We won’t stop thinking

**JOB DESCRIPTION- OPERATIONS/ CARE EXECUTIVE**
- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Taking the calls of patients and booking their appointments.
- Maintaining the database

Languages Known: Bengali and Hindi

**Benefits**:

- Provident Fund

**Schedule**:

- Rotational shift
- Rotational Week-offs

**Ability to commute/relocate**:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

Pay: ₹180,000.00 - ₹240,000.00 per year

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund
- Work from home

Schedule:

- Rotational shift

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- Bengali (preferred)

Work Location: In person



  • Gurugram, Haryana, India EDGE Executive Search Full time

    The Company Our client is a leading provider of progressive post-trade solutions for the global OTC markets across interest rate, FX, equity and credit asset classes. It incorporates optimization businesses -Traiana, TriOptima, and Reset - and MarkitSERV, headquartered in London. - The Job This role will focus on the overall post-sales relationship with...


  • Gurugram, India Hopcharge Full time

    Job descriptionJob Title:- Customer Success ExecutiveExperience:- 1yearsLocation:- Gurgaon, HaryanaKey Skills:- 1) Customer Experience Executive.2) B2C3) Customer Retention.4) Customer Success.5) Renewals.The job description of a Customer Experience Manager typically involves overseeing and enhancing the overall experience that customers have with a...


  • gurugram, India Hopcharge Full time

    Job description Job Title :- Customer Success Executive Experience :- 1years Location :- Gurgaon, Haryana Key Skills :- 1) Customer Experience Executive. 2) B2C 3) Customer Retention. 4) Customer Success. 5) Renewals. The job description of a Customer Experience Manager typically involves overseeing and enhancing the overall experience that customers have...


  • Gurugram, India Hopcharge Full time

    Job descriptionJob Title:- Customer Success ExecutiveExperience:- 1yearsLocation:- Gurgaon, HaryanaKey Skills:- 1) Customer Experience Executive.2) B2C3) Customer Retention.4) Customer Success.5) Renewals.The job description of a Customer Experience Manager typically involves overseeing and enhancing the overall experience that customers have with a...


  • Gurugram, Haryana, India Infosec Ventures Full time

    **Sr. Associate / Associate - Customer Success** **Who are we looking for?** and generating focused insights. **Experience**: **Min. 1-3 Years of work experience as Associate Customer Success** **Requirements**: - Past experience in working with Advanced Excel and in making powerful presentations will be a plus. - Any bachelor's or master's degree in...


  • Haryana, India Galaxy Card Full time

    **Job Role**: We are looking for an enthusiastic Customer Support Executive who possesses a strong drive for results. **Responsibilities**: - Interact with customers via Calls, Chats, WhatsApp and resolve their queries - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Responding promptly to customer...


  • Gurugram, Haryana, India Learning Routes Pvt Ltd Full time

    **Industry: Education Sales Industry** **Education: Graduation/Post Graduation** **Work Experience : 0 - 4 years** **Job Type : Full Time** **Department / Functional Area of the Job**: Sales /Business Development. **Responsibilities**: - Solving student queries in order to get the course completed in stipulated time - Generating Business from the...


  • Gurugram, Haryana, India SAS Group Full time

    **COMPANY DETAILS-** **Aiqa Health** Aiqahealth is on a mission to resolve unequal access to healthcare in India. While India’s middle class, and above, in Metros have very good access to the best healthcare facilities, of the doctors and the hospitals, people in tier 2 and tier 3 cities and blue-collar workers in metros don’t have such luxury. This...


  • gurugram, India FieldAssist Full time

     We are looking for an energetic and motivated professional to join our Customer Success team with preferred experience in a similar role. In this role, one must apply empathy and a unique ability to understand customer needs help directly drive FA’s success. About FieldAssist FieldAssist is a SaaS based technology platform transforming route-to-market...


  • Gurugram, India FieldAssist Full time

     We are looking for an energetic and motivated professional to join our Customer Success team with preferred experience in a similar role. In this role, one must apply empathy and a unique ability to understand customer needs help directly drive FA’s success. About FieldAssistFieldAssist is a SaaS based technology platform transforming route-to-market...


  • Gurugram, India Zyvka Full time

    Exp14yearsIndustryRecruitment/ StaffingBudget5LPALocationGurgaonOverview:TheCustomer Success Manager plays a crucial role in ensuring thesatisfaction and retention of our Partners. They are responsiblefor building strong relationships with Vendors understanding theirneeds and maximizing the value they derive from ourservices.KeyResponsibilities:Develop...


  • gurugram, India Michael Page Full time

    Opportunity to work with one of the fastest growing Series B SaaS Organization High Growth Culture and Meritocratic Organization About Our Client Our Client is a Gurgaon, Bengaluru and San Francisco-based startup that is bringing the power of alternative data to the world of investing. Job Description Work with the leadership team to...


  • Gurugram, Haryana, India ARME Consulting Full time

    **Currently seeking a highly organized and customer-focused individual to join as a Patient Relationship Officer/ Customer Service Associate for a BPO Company. As a Patient Relationship Officer, you will play a pivotal role in ensuring the satisfaction and loyalty of our patients, while maintaining strong relationships with healthcare...


  • Gurugram, India CREDITNAMA NVM FINSERV PRIVATE LIMITED Full time

    This is an in-person full-time role in Gurugram. This role is not virtual, online, freelance, or part-time.Location: Gurugram, HR Creditnama is a digital lending company dedicated to real-time distribution of property loans – Home Loans, Loan Against Property, and Commercial Property Loans – to individuals and SMEs. Our team and mentors, comprised of...


  • gurugram, India CREDITNAMA NVM FINSERV PRIVATE LIMITED Full time

    This is an in-person full-time role in Gurugram. This role is not virtual, online, freelance, or part-time. Location: Gurugram, HR   Creditnama is a digital lending company dedicated to real-time distribution of property loans – Home Loans, Loan Against Property, and Commercial Property Loans – to individuals and SMEs. Our team and mentors, comprised...


  • Gurugram, Haryana, India SAS Group Full time

    **COMPANY DETAILS-** **Aiqa Health** Aiqahealth is on a mission to resolve unequal access to healthcare in India. While India’s middle class, and above, in Metros have very good access to the best healthcare facilities, of the doctors and the hospitals, people in tier 2 and tier 3 cities and blue-collar workers in metros don’t have such luxury. This...


  • Gurugram, India LogicLadder Technologies Full time

    Manager - Customer Success As the Manager of Customer Success you will be responsible for ensuring the success and satisfaction of our clients. This role involves overseeing a team of customer success representatives, developing strategies to improve customer experience, and collaborating with other departments to address customer needs and concerns. The...


  • Gurugram, India Infosec Ventures Full time

    Sr. Associate / Associate - Customer Success Who are we looking for? Associate Customer Success drives value for clients by optimizing/managing business processes, synthesizing data at regular intervals, maintaining high-quality standards, applying automation leveraging cutting edge technology, performing analyses, updating business rules, presenting...


  • Gurugram, India Infosec Ventures Full time

    Sr. Associate / Associate - Customer SuccessWho are we looking for?Associate Customer Success drives value for clients by optimizing/managing business processes, synthesizing data at regular intervals, maintaining high-quality standards, applying automation leveraging cutting edge technology, performing analyses, updating business rules, presenting results...


  • Gurugram, India Infosec Ventures Full time

    Sr. Associate / Associate - Customer SuccessWho are we looking for?Associate Customer Success drives value for clients by optimizing/managing business processes, synthesizing data at regular intervals, maintaining high-quality standards, applying automation leveraging cutting edge technology, performing analyses, updating business rules, presenting results...