Customer Support Representative

2 weeks ago


Puducherry, India MD Global Solution Full time

**Company Name: MD Global Solution (MD International Group - Head Office - United Arab Emirates)**

**Position Title**: Customer Support Executive - Recruitment and Study Abroad

**Location**: India

**Job Type**: Full-time

**Job Summary**:
**Responsibilities**:
**Client Consultation**:

- Provide detailed information to clients about available job opportunities or study programs abroad.
- Assess clients' qualifications, preferences, and career goals to recommend suitable options.

**Application Assistance**:
**Communication and Follow-up**:

- Follow up with clients to ensure all required documents and information are submitted accurately and on time.

**Coordination with Partners**:

- Coordinate interviews, exams, and other assessment activities as needed.

**Problem Resolution**:

- Address client inquiries, concerns, and complaints promptly and professionally.

**Record Keeping**:
**Market Research**:

- Stay updated on current trends, regulations, and requirements related to international recruitment and study abroad programs.
- Conduct research to identify new opportunities and potential partnerships to enhance service offerings.

**Qualifications**:

- Bachelor's degree
- Previous experience in customer service, recruitment, or education consultancy is an advantage.
- Strong communication skills, both verbal and written.
- Excellent interpersonal skills with the ability to build rapport and establish trust with clients.
- Attention to detail and organizational skills to manage multiple tasks simultaneously.
- Proficiency in MS Office suite and CRM software.
- Knowledge of visa regulations, immigration procedures, and international education systems is desirable.
- Fluency in multiple languages may be beneficial, depending on the target market.

**Salary**:INR 10,000 + Incentive

**Interview**:Zoom Interview

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- Malayalam (required)
- English (required)
- Tamil (required)

Expected Start Date: 01/06/2024


  • Telesales Executive

    1 month ago


    Puducherry, India M Fine Full time

    **Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual...


  • Puducherry, India Acesoft - LivePro Customer Service PVT LTD Full time

    LIVE PRO CUSTOMER SERVICE PRIVATE LIMITED We are seeking energetic and enthusiastic business executives in French and English to join our amazing team! You will be responsible for helping US / Canadian customers by providing assistance. Proficiency in English is mandatory. Training will be provided. Attractive Salary package, perks, performance-wise bonus...


  • Puducherry, India Acesoft - LivePro Customer Service PVT LTD Full time

    Acesoft - LivePro Customer Service Pvt LTD We are seeking energetic and enthusiastic Non-Voice Business Executives French and English to join our amazing team! You will be responsible for helping US / Canadian customers by providing assistance. Proficiency in English is mandatory. Training will be provided. Attractive Salary package, perks, performance-wise...


  • Puducherry, India OHealth Private Limited Full time

    **Sales Representative Required -** Salary with target bonus depending on the experience. Head office - Pondicherry Work from Home Multilingual - Able to speak regional language The sales representative position is a key sales role, responsible for executing sales for target organisations such as - Clinics, Hospitals, Individual doctors, Labs...

  • Sales Representative

    11 hours ago


    Puducherry, India Digital Techz Full time

    We’re looking for a results-driven Sales Representative with excellent interpersonal skills to actively seek out and engage customer prospects and close deals. **Experience**: 2-4 Years of Experience **Location**: Pondicherry & Chennai **Responsibilities**: - Reach out to customer leads through cold calling. - Present, promote and sell Our Digital...


  • Puducherry, India Digital Techz Full time

    We’re looking for a results-driven Sales Representative with excellent interpersonal skills to actively seek out and engage customer prospects and close deals. Experience: 2-4 Years of Experience Location: Pondicherry & Chennai Languages: Tamil and English **Responsibilities**: - Reach out to customer leads through cold calling. - Present, promote and...


  • Puducherry, India Digital Techz Full time

    We’re looking for a results-driven Sales Representative with excellent interpersonal skills to actively seek out and engage customer prospects and close deals. Experience: 2-4 Years of Experience Location: Pondicherry & Chennai Languages: Tamil and English **Responsibilities**: - Reach out to customer leads through cold calling. - Present, promote and...

  • Customer Care Support

    1 month ago


    Puducherry, India Cfibernet Full time

    We are Hiring**: Telecaller (Female)** Location**:Pondicherry** No: of Vacancy: 1 Qualification**: Any Bachelor degree** **Responsibilities** Resolving queries and issues related to the products and services Feedback calls, General Feedback calls and Technical query calls Maintaining the database of the customers on a regular basis Suggesting...


  • Puducherry, India Achievers Live Medical Solutions Full time

    Field Sales Representative - Medical Equipment Suppliers (Freshers Welcome!) Location: Puducherry, Puducherry **Responsibilities**: - Drive sales and revenue growth by identifying and pursuing new business opportunities - Develop and maintain strong relationships with existing clients to drive repeat business - Conduct product demonstrations and...


  • Puducherry, India Turiyam Consultancy Full time

    Customer Support Executive for International Process - ** Salary upto 3.5 LPA + Joining Bonus **_ Work location - Perungalathur,Chennai(Work from office) - Minimum 6 months experience in International process - Excellent communications skills in English - Graduates/UG can apply - Should be comfortable to work in rotational/night shifts - Should be available...


  • Puducherry, India AFFAIRS CLOUD Full time

    Job description: - Monitor customer complaints on social media and reach out to provide assistance - Follow up with customers to ensure their technical issues are resolved - Gather customer feedback and share with Marketing teams. **Requirements**: - Any degree - Must be able to speak and write Hindi - Excellent communication and problem-solving skills -...


  • Puducherry, India Apptunix Technologies Pvt Ltd. Full time

    **Job Profile : Chat Support Executive** **Responsibilities-**: - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Responding promptly to customer and genrate leads from website traffic. - Communicating with customers through various channels. - Acknowledging and resolving customer quaires. - Knowing our...


  • Puducherry, India LIVEPRO ACESOFT Full time

    Position: Voice Support Agent (Bilingual: French and English) Location: Pondicherry/Kollam ( work from office) Key Requirements: Fluency in spoken French and English. Ability to engage in fluent conversation and chat interactions with customers. Adapt to a flexible work schedule to accommodate different shifts. **Responsibilities**: Communicate...


  • Puducherry, India LIVEPRO ACESOFT Full time

    Position: Voice Support Agent (Bilingual: French and English) Location: Pondicherry Key Requirements: Fluency in spoken French and English. Ability to engage in fluent conversation and chat interactions with customers. Adapt to a flexible work schedule to accommodate different shifts. **Responsibilities**: Communicate fluently and effectively with...


  • Puducherry, India Trdfin Support Service Pvt Ltd Full time

    Euro Exim Bank, an award-winning and high-performing global financial institution is seeking freelance-based professionals to sell trade finance services to exporters and importers worldwide. If you are truly passionate about sales and have outstanding selling skills, this role could be for you. **Main features of the job,** - Freelance basis only (this is...


  • Puducherry, India Senses Pharmaceutical Private Limited Full time

    Selling the company's medications to doctors, pharmacists, and other relevant healthcare professionals. - Scheduling appointments with doctors, pharmacists, and other healthcare professionals to promote company medications. - Developing an in-depth understanding of company medications. - Building and maintaining good business relationships with customers to...

  • Shop Salesperson

    1 month ago


    Puducherry, India RLIGHTS ELECTRICALS ,ELECTRONICS AND MOBILES Full time

    We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability. Roles and Requirements - Proven work experience as a Retail Sales Representative, Sales Associate or...


  • Puducherry, India VALVENET TECHNOLOGIES Full time

    ValveNet Technologies is a market leader in Financial Technologies, offering software products to consumers scattering to individual traders to corporate houses who are involved in stock market trading. We need skilled personnel to assist our clients with product installation, configuration, customization & demonstration to use our products. Freshers can...

  • Salesperson

    1 month ago


    Puducherry, India RLIGHTS ELECTRICALS ,ELECTRONICS AND MOBILES Full time

    We’re looking for a results-driven Sales Representative with excellent interpersonal skills to actively seek out and engage customer prospects. - Selling products and services using solid arguments to prospective customers - Performing cost-benefit analyses of existing and potential customers - Maintaining positive business relationships to ensure future...


  • Puducherry, India PROSCUBA Full time

    1.Researching Organisations and Individuals online (especially on social media) to identify new leads and potential new market. 2.Research the needs of target companied and learning who make decision. 5.Market research for warm and cold leads. 6. Identify prospects the fit the target demographic. 7.Use database, Inventory, or other software to track progress...