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Customer Service Advisor

1 month ago


Puducherry, India Acesoft - LivePro Customer Service PVT LTD Full time

Acesoft - LivePro Customer Service Pvt LTD

We are seeking energetic and enthusiastic Non-Voice Business Executives French and English to join our amazing team You will be responsible for helping US / Canadian customers by providing assistance. Proficiency in English is mandatory. Training will be provided. Attractive Salary package, perks, performance-wise bonus package, friendly office atmosphere to work with, free training sections.

**Responsibilities**:
Handle incoming customer support and inquiries. Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives Provide accurate information to customers. Update documents and records based on customer interactions. Build a rapport with customers. Must follow the rules and regulations of the company policies.

Qualifications:
**Job Types**:
Full-time, Permanent. Junior: 0-1 years in Voice or Non-Voice customer support, Fresher can also apply.

Schedule:
Job Location: Pondicherry

**Benefits**:
Health insurance Schedule:
Flexible shift Rotational shift Supplemental pay types:
Overtime pay Yearly bonus

Ability to commute/relocate: Reliably commute or planning to relocate before starting work (required)

Education: Bachelor's (preferred)

Experience: total work: 1 year (preferred) Customer service: 1 year (preferred) Language: English (preferred)

*Speak with the employer* +91 8943939349

**Salary**: From ₹18,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Night shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- 100 Feet Road, Puducherry - Puducherry, PY: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: One location

**Speak with the employer**
+91 8943939349
Expected Start Date: 08/05/2023


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