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Customer Service Assistant
4 weeks ago
LIVE PRO CUSTOMER SERVICE PRIVATE LIMITED
We are seeking energetic and enthusiastic business executives in French and English to join our amazing team You will be responsible for helping US / Canadian customers by providing assistance. Proficiency in English is mandatory. Training will be provided.
Attractive Salary package, perks, performance-wise bonus package, friendly office atmosphere to work with, and free training sections.
The interview will be taken from the Canadian office, Will you be able to pass his French and English evaluation (Writing and speaking) - Do not waste your time and ours if you are not fluent in French and English.
Responsibilities: Handle incoming customer support and inquiries. Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives Provide accurate information to customers. Update documents and records based on customer interactions. Build a rapport with customers. Must follow the rules and regulations of the company policies.
**Job Types**: Full-time, Permanent.
Junior: 1 year of experience in Voice or Non-Voice customer support, Fresher can also apply.
Schedule: 8-hour shift excluding break time. Weekly 5 working days. Rotational Shift Ability to reliably commute or willing to relocate before the work start date.
Job Location: Pondicherry
**Salary**: From ₹18,000.00 per month
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